Careers at the University of Massachusetts Lowell

General Summary of Position:

The Division of Graduate, Online & Professional Studies (GPS) is seeking a part-time business administration specialist to support the operational needs of our Scheduling & Enrollment, Corporate Education and Financial Administrative departments.

Professionalism and a respect for confidential information is emphasized. This position will involve interacting with multiple department directors and other support staff in a collaborative environment. 

Responsibilities include but are not limited to:

• Payroll & HR:
  • Assist staff with submitting compensation paperwork, electronic pay records, and instructional / stipend notifications.
  • Routinely check payroll records for accuracy and assist financial admin staff with auditing payroll transactions.
  • Assist staff with reviewing and updating payroll business processes,
  • Provide customer service and triage for compensation related questions from faculty and staff.
  • Mange student employment operations, which include; the hiring process, budget monitoring, update training materials, and assist with the onboarding process.
    
    
• Procurement Operations:
  • Process and monitor purchase orders,
  • Monitoring accounts payable transactions,
  • Assist with the University contract setup and review process,
  • Approve bank card transactions,
  • Assist with the vendor management database (updates, add new vendors)
  • Assist with customer service operations (between staff and vendors) between department staff and central office procurement administration.
    
    
• Financial Services & Ops.:
  • Assist with the reconciling and processing of e-commerce transactions, wires, checks, and credit cards,
  • Assist with the management of general billing and invoicing duties as assigned.
     
• General Administrative:
  • Field questions, trouble-shoot and provide customer service to students, staff and faculty as needed,
  • Proof-read letters and other formal documents,
  • Review contracts for accuracy and clarity,
  • Assist with the review, disposal, and organization of historic financial / business records.
     
• Perform other business duties and special ad-hoc projects as needed.  

Position Details:

• Contracts run 6 - 12 months, with bi-annual review, and renewal based on performance.
• This is a non-benefitted, part-time position, max hours 18 per week.
• Hourly Pay Range: $20 - 25 per week starting, with experience.
• Schedule is flexible. No Evening Hours or Weekend Work Required.
• New employees will be trained in UMass system Financial Information Systems (PeopleSoft), UMass Buyways and other UMass System business software.
• New employees will be expected to complete and pass IT / Data security and confidential information training modules.
• The employee will support UMASS Lowell faculty, students, and staff. Employees will be expected to manage confidential information.
• Employees are expected to abide by University, Massachusetts State and Federal Law, and will receive training and instruction on these policies. 

Minimum Qualifications (Required):

• HS diploma required or GED/equivalent
• At least three (3) years’ experience working in a business or financial administrative role
• Background in customer support, business, or financial administration
• Demonstrated experience with spreadsheets, and familiarity with business management concepts
• Preference given to those with previous higher education (private or public), government or military experience

Technical skills required:

• Must be proficient with Microsoft Office Suite, Microsoft excel and have professional experience utilizing financial information systems and/or associated business administrative software. Technical writing.

Soft skills required:

• Problem solving, decision-making skills in a business environment, excellent written and verbal communication, diligence, strong attention to detail, and well-organized.

Those with experience working in Payroll, Accounting, Health Care Billing, Strategic Sourcing / Procurement, Executive- Level Suite, or other technical business fields are encouraged to apply. 

Special Instructions to Applicants:

Review of applications will begin immediately and will continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

This position is on-campus, part-time, temporary, non-benefited, non-unit position – 18 hours per week. The GPS office is open from 8:30am 5pm, Monday - Friday.

Please include a resume and cover letter with your application.  Names and contact information of three references will be required during the application process.