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Professional Academic Advisor/Retention Support Specialist (part-time/temporary)

Apply now Job no: 523652
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Center for Learning
Salary: $23-$25 Hourly
Applications Open:
Applications Close:

General Summary of Position:

  • General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
  • Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
  • Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
  • Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
  • Routinely maintain and update undergraduate student records online via Salesforce CRM.

Minimum Qualifications (Required):

  • Bachelor's Degree with experience in higher education.
  • Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
  • Working knowledge of academic support and success practices.

Special Instructions to Applicants:  

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.   

Please include a resume and cover letter with your application.  Names and contact information of three references will be required during the application process.

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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read “Know Your Rights: Workplace Discrimination is Illegal” poster (pdf) which provides an overview of many relevant equal opportunity laws.

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