Careers at the University of Massachusetts Lowell

General Summary of Position:

Based at O’Leary Library, the Collections Management Associate performs collection management duties which include support for acquisitions workflows, copy cataloging, collection maintenance, streaming media management, electronic submission of theses and dissertations, and creating documentation and training materials on job functions. This role will involve communication with colleagues in the library and other departments at the University, as well as with individuals outside the University.

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position. 

Essential Job Duties:

Collections Management 

• Work with the Assistant Director for Library Collections on collection management strategies and operations
• Receive, copy catalog, and process newly acquired physical materials, including books, CDs, DVDs
• Participate in collection maintenance activities, such as inventory, location changes, call number label replacement, weeding projects, and quality control of bibliographic records and item classification
• Receive ebooks and add holdings to the online catalog
• Assist in the evaluation of potential donations

Electronic Theses and Dissertations (ETD) Administration

• Perform electronic publishing approval tasks on theses and dissertations submitted by UML students including reviewing electronic submissions in the ProQuest portal
• Collaborate with other UML offices including the Registrar’s Office and the School of Graduate Studies on processing Electronic theses and Dissertations.
• Work with the UML Library institutional repository manager to ensure theses and dissertations are uploaded appropriately
• Communicate with students regarding submission process; review LibGuide content regarding submission process
• Maintain records of students’ payments of archival fees for theses and dissertations

Streaming Media Support 

• Research streaming media sourcing options and make vendor and platform recommendations according to the library’s streaming media policy
• Evaluate and respond to requests for films in a timely, professional manner
• Submit purchase requests for physical media as appropriate
• Proactively review films scheduled to be discontinued from subscription services, using usage data and other factors to determine if a continuing license is needed
• Track and analyze request history in Excel
• Digitize media needed for course reserves, according to the library’s streaming media policy

Training and Documentation 

• When applicable, train student workers regarding policies, procedures, and workflows in technical services and supervise day-to-day work
• Assist with and contribute to the creation of training materials and workflow documentation

Promote the University’s commitment to customer service by:

• Building effective partnerships with coworkers throughout the University by freely sharing appropriate information and providing assistance when needed.
• Ensuring optimal service to all internal and external partners in response to all requests for service and information.
• Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
• Embracing lifelong learning and professional development.

Other Job Duties:

• Perform other related duties and work on special projects as assigned.
• Position may require attendance at other campuses or off-site for meetings
• May include occasional evening and/or weekend hours
• Performs other duties as assigned.

Minimum Qualifications (Required):

• Bachelor's degree, with 6 months experience in a library setting OR associate's degree with 2 years relevant library experience
• Commitment to providing equitable service to a diverse community
• Demonstrated critical thinking and independent decision-making skills
• Ability to balance multiple priorities and projects
• Ability to communicate effectively orally and in writing
• Demonstrated ability to pay attention to detail
• Ability to exercise discretion and ensure a high level of confidentiality
• Ability to establish and maintain effective working relationships
• Demonstrated experience with computer software such as Microsoft Office Suite
• Demonstrated proficiency with advanced search and faceting features in library catalogs, e-commerce systems, and internet search engines

Preferred Qualifications:

• Evidence of working effectively with students, faculty, staff, and the community
• Commitment to providing equitable service to a diverse population
• Experience with copy cataloging
• Familiarity with electronic submission processes for theses and dissertations
• Familiarity with U.S. Copyright Law, specifically fair use as it pertains to libraries
• Familiarity with streaming media in a library setting
• Some supervisory experience
• The ability to work effectively with diverse groups

Special Instructions to Applicants:

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position. 

This position is full-time, benefited and in the SEIU Professional union in grade P16. Anticipated salary based on qualifications within range: minimum $59,674, 25th quartile: $67,879 and midpoint: $76,085.

Please include a resume with your application. Names and contact information of three reference will be required during the application process. Submission of a cover letter is optional.