Position Department: Rockwell School of Business
Position School: College of Business and STEM
Overview:
The Center for Sales Excellence and the RMU Call Center at Robert Morris University is seeking dedicated and motivated student interns to support outreach activities and university-wide initiatives. This internship offers a unique opportunity to engage in meaningful outreach efforts, develop professional skills, and contribute to the well-being and success of the university community. Interns will enhance their professional skills and play a vital role in promoting student well-being and fostering strong relationships with university sponsors and partners.
Responsibilities:
Responsibilities: Student Outreach: Conduct calls to current students, informing them about university initiatives, events, and resources. Sponsor and Partner Engagement: Assist in outbound communications with university sponsors and industry partners. Potential Student Engagement: Assist in outbound communications with potential RMU students. Event Support: Provide support for organizing and executing activities and university-wide events. Data Management: Maintain accurate records of all communications and report on outcomes. Collaboration: Work closely with other interns and staff members to ensure the smooth operation of the call center and related activities.Professional Development: Participate in regular meetings with administration and faculty to review progress, receive feedback, and enhance professional skills. Benefits: Gain valuable experience working in a professional setting. Develop communication, organizational, and interpersonal skills. Opportunity to network with industry professionals and university sponsors. Contribute to the well-being and success of the university community.
Minimum Qualifications:
Requirements: Currently enrolled as a student at Robert Morris University; Sales Certificate students preferred. Excellent verbal and written communication skills. Strong interpersonal skills and a professional demeanor. Ability to critically think, be creative, and solve problems. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Canva. Familiarity with social media platforms and ability to engage with audiences through social media; specifically Instagram and LinkedIn. Previous experience in customer service or a call center is a plus, but not required. Commitment to working 10 hours per week for the duration of the internship.
Academic Years Preferred: Any Academic Year Will Be Considered
Is this position funded through Federal Work Study dollars?: No
Average Number of Hours Per Week: 10
Days of the Week to Work:
Anticipated Time Frames to Work:
Preferred Start Date: Sep 15, 2024
Anticipated End Date: Dec 5, 2024
Act 153 Clearance Required: No
Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University): No
Required to Pass a Credit Check: No
Additional Posting Information: None
Special Applicant Instructions: None
Commitment to Diversity:
Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email humanresources@rmu.edu or call us at (412) 397-6270 if you require a reasonable accommodation to apply for a job or to perform your job.
Student Jobs for Academic Credit
Students may apply to use their on-campus job for academic credit. This is incumbent upon the student completing the application process through the Career & Professional Development Center and receiving approval from the appropriate department head. Visit
www.rmu.edu/why-rmu/campus-experience/cpdc/students for more information).
