CLASSIFICATION TITLE: Student Services Professional II
UNION CODE: R04
FT/PT: Full-time
PAY PLAN: 12-month
WORKPLACE TYPE: On-site (work in-person at business location)
ANTICIPATED HIRING RANGE: Starting salary upon appointment is not expected to exceed $4,610 per month.
CSU CLASSIFICATION SALARY RANGE: $4,610 - $6,556
PAY BASIS: Monthly
BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.
SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by May 15, 2024; however, the position will remain open until filled.
POSITION PURPOSE: The Department of Campus Recreation & Wellbeing provides optimal service in a safe and fun environment for the CSUB community to achieve physical and mental well-being, personal development, and life-long learning through innovative, student-funded, student driven programs of fitness, sports, and wellness.
Under the general supervision of the Campus Recreation & Wellbeing Directors, the Competitive Sports & Safety Coordinator oversees the comprehensive programming, student development, and safety management aspects for Intramural Sports program. Responsibilities include developing, implementing, and evaluating the Intramural Sports program, curating a diverse activities calendar, recruiting, and training staff, and collaborating with campus organizations for program enhancement. Additionally, the role entails supporting student staff through mentoring and training, addressing participant concerns, and conducting research for program innovation. Safety and risk management duties involve coordinating American Red Cross courses, maintaining emergency action plans, and ensuring equipment and facilities' safety. The Competitive Sports & Safety Programs Coordinator serves as a member of the Campus Recreation Leadership Team and provides direction to this group in the areas of Intramural Sports, Sport Clubs, and Safety Programs based on safe operating practices, current industry trends, NIRSA standards and positive service methods.
DUTIES & RESPONSIBILITIES:
Department Programming
- With oversight from the Director of Campus Recreation & Wellbeing, develop, implement, manage, and evaluate all aspects of a comprehensive Intramural Sports program including opportunities for men, women, skilled, beginning, competitive, and recreational players in an environment that stresses safety, fair play, sportsmanship, and cooperation.
- Develop annual calendar of intramural team sports, individual/dual sports, and special events using a pre-established template, stressing fun and participation in a wide range of traditional and non-traditional activities. Seek review and approval of calendar and offerings from Director.
- Recruit, hire, orient, train, develop, mentor, supervise, and evaluate student intramural sport staff, officials, and program managers.
- Following established policies and procedures, prepare and revise Intramural Sports handbook, playing rules, policies, and procedures.
- Oversee sport specific manager’s meetings, sports officials training clinics, league schedules, and sports official’s assignment.
- Work with Residence Life and the Office of Student Involvement and Leadership and other campus organizations to collaborate on Intramural Sports programming.
- Coordinate scheduling and preparation of Intramural Sports playing facilities.
- Create strategies and support systems for expanding the Sport Club program in coordination with the Office of Student Involvement and Leadership.
- Maintain and revise a Sport Club Handbook with policies and procedures consistent with CSUB Clubs & Organizations and other CSU institutions.
- Train and advise sport club officers on annual activity and operation policies and procedures.
- Demonstrate and teach established conflict and risk management skills to competitive sports staff.
- Develop informal recreation activities and opportunities to meet the needs of CSUB.
- Establish and execute an ongoing marketing and promotions campaign including all web-based outlets, program flyers, posters, brochures, event t-shirts, etc.
- Assist in the development and implementation of program policies and procedures consistent with CSU system and NIRSA guidelines.
- Serve as liaison to various campus offices/departments as they relate to assigned program areas.
Student Development
- Conduct regular student staff meetings for information sharing, problem-solving, staff feedback, staff support, and mentoring.
- Assist and participate in the orientation, training, development, and recognition of the Campus Recreation & Wellbeing student staff.
- Work collaboratively with students, campus departments and the Campus Recreation & Wellbeing advisory committee in the development and implementation of sports activities and events, program/service assessment, and outreach to customers.
- Provide direct response to participant concerns and assist in conflict management and resolution regarding program issues (ejections, red cards, etc.).
- Conduct research to maintain progressive and innovative systems/services as they relate to recreation programming and student development.
Safety and Risk Management
- Contribute to program area risk management by following department Emergency Action Plan as needed and ensuring all student staff are First Aid, CPR, and AED certified. Contribute to global risk management/safety response plan for the department.
- Responsible for coordinating instructors/courses and recording departmental American Red Cross certifications.
- Plan and instruct (if American Red Cross Instructor certification is obtained) American Red Cross courses for the campus community and beyond.
- Maintain department Emergency Action Plan and enforcement of risk management related policies and procedures.
- Participate in the planning and implementation of staff safety in-service training and preparedness evaluation.
- Ensure all program equipment and facilities are maintained in safe and proper operating condition.
Assessment
- Collect, analyze, maintain, and disseminate information on program usage, policies, satisfaction, service, and safety.
- Participate in program area planning, goal setting, student learning outcomes and assessment.
- Prepare semester and annual reports for each program area.
- E. Fiscal Management (10%)
- Develop, prepare, and monitor line-item budget for assigned program areas based on program priorities and goals.
- Assist in research, evaluation, and purchase of all program equipment.
- Develop and maintain inventory system for all program equipment.
- Prepare semester and annual reports for each program area.
REQUIRED QUALIFICATIONS:
EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, kinesiology, recreation administration, physical education, sports management, or other job-related field and two (2) years of recent campus recreation or related experience. Specialized experience during which the applicant has acquired and successfully applied the appropriate knowledge and abilities may be substituted for the required education on a year-for-year basis. A master’s degree in a job-related field may be substituted for one (1) year of the professional experience.
LICENSES – Current American Red Cross certification in CPR, AED, and First Aid (or ability to obtain within first 6 months of employment).
SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –
- Regular and reliable attendance is required.
- General knowledge of collegiate/community recreation environment with strong communication and presentation skills.
- Knowledge of standard practices in recreational sports.
- Ability to provide student group supervision and leadership.
- Ability to teach officiating skills to student staff.
- Ability to lead a team that provides customer service in a high-volume environment.
- Ability to show commitment to the highest standards of professionalism, integrity, excellence, and diversity.
- Ability to serve diverse campus populations.
- Strong public speaking ability.
- Ability to interpret and apply program rules and regulations.
- Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
- Ability to reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
- Ability to advise students individually and in groups on routine matters where required.
- Ability to recognize multicultural, multisexed, and multi-aged value systems and work accordingly.
- Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
- Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
- Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
- Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations.
- with diverse personalities, and to respond appropriately to conflicts and problems.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
- Thorough knowledge of English grammar, spelling, and punctuation.
- Ability to interpret, communicate and apply policies and procedures.
- Ability to maintain a high degree of confidentiality.
- Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
- Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
- Working knowledge of or ability to quickly learn University infrastructure.
- Must be willing to travel and attend training programs off-site for occasional professional development.
- Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
PREFERRED QUALIFICATIONS:
- A Master’s degree in a directly related field.
- An understanding of the basic principles of student development and campus recreation programming.
- Experience in budgeting and fiscal management.
- Current NIRSA member.
- Demonstrated skill in developing effective working relationships within recreation staff and with other campus constituents.
- Previous experience developing, promoting, and managing successful student-directed, student-centered programs.
- American Red Cross Instructor certification in CPR, AED, and First Aid.
- Previous officiating experience.
- Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.
PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.
ENVIRONMENTAL FACTORS:N/A
SPECIAL CONDITIONS:
SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.
BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.
MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017
GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.
EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.