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Job No. 539642 Instructional Support Technician I

Apply now Job no: 539642
Work type: Staff
Location: Bakersfield
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Education Support Professionals, On-site (work in-person at business location)
Position Description

CLASSIFICATION TITLE: Instructional Support Technician I


FT/PT: Full-time     

PAY PLAN: 12-month    

WORKPLACE TYPE: On-site (work in-person at business location)


  • However, offer amount will be commensurate with candidate’s experience, education, skills, and training.


PAY BASIS: Monthly       

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.


  • FOR PRIORITY CONSIDERATION, applications must be received by June 5, 2024; however, the position will remain open until filled.
  • Incumbent must possess a valid CA driver’s license or ability to obtain by date of hire, and successfully pass a pre-employment physical exam and background check.

POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values.  Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician I performs comprehensive support services for providing materials, supplies, equipment and related logistical support to a variety of lower and upper division laboratory courses in the Department of Chemistry and Biochemistry.


Department Laboratory Course Support

  • Organize and schedule the preparation and provision of chemical materials, supplies, and technical and non-technical equipment for laboratory courses.
  • Prepare solutions and provide chemicals used in department laboratory courses.
  • Assist faculty in developing new instructional activities and demonstrations by acting as a resource for materials and equipment utilization.
  • Provide technical assistance and support to students and faculty on individual experiments/projects.
  • Using general knowledge of chemistry and biochemistry, recognize commonalities between courses and assist with developing systems for optimizing facilities and equipment use.

Department Laboratory Maintenance and Supplies

  • Adjust and calibrate technical equipment as needed.
  • Describe equipment needs or problems when repairs are required.                                                                 
  • Take inventory of equipment and accessory items and maintain the electronic inventory database.
  • Order supplies and prepare reports.
  • Ensure that teaching laboratories are clean and orderly.
  • Conduct yearly audit of equipment and accessory items. 

Ensure Safe Environment

  • Support and follow university safety protocols.
  • Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator.
  • Ensure that chemical and bio-hazardous waste is properly handled and disposed of.
  • Serve as a member of the campus emergency response team and the NSME Safety Committee.


EDUCATION & EXPERIENCE – Equivalent to two (2) years of (recent within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to chemistry or a related discipline.


Equivalent two (2) years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for one year of the required experience.


Equivalent to four (4) years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience.


  • Possession of a valid driver’s license or the ability to obtain by date of hire.
  • Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification.


  • Regular and reliable attendance is required.
  • Willingness to learn chemical inventory and safety software.
  • Ability to operate technical equipment related to different chemistry and biochemistry courses (e.g., autoclave, NMR).
  • Ability to adjust and perform simple maintenance of technical and scientific equipment.
  • Basic knowledge and understanding of procedures, techniques, and instrumentation applicable to courses in general chemistry, organic chemistry, and biochemistry.
  • Ability to prepare solutions with reagent-grade chemicals.
  • Knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste.
  • Ability to plan activities and prepare schedules.
  • Ability to evaluate materials and supplies used.
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Thorough knowledge of English grammar, spelling and punctuation.
  • Ability to interpret, communicate and apply policies and procedures.
  • Ability to maintain a high degree of confidentiality.
  • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
  • Working knowledge of or ability to quickly learn University infrastructure.
  • Must be willing to travel and attend training programs off-site for occasional professional development.
  • Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.


  • A Bachelor's degree in chemistry or related discipline is preferred.
  • Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: HEAVY WORK – 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds.


  • Is around moving machinery.
  • Is exposed to marked changes in temperature and/or humidity.
  • Is exposed to dust, fumes, gases, or radiation, microwave.
  • Works in confined quarters.


SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION:  It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States.  All new employees will be required to present documentation verifying their right to accept employment.  You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity.  Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

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