Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,323.00 per month to $7,500.00 per month.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
Classification
Lead Interpreter
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
This is a temporary, full-time position ending on June 30, 2024, with possibility of reappointment.
Accessibility Services provides eligible students with disabilities academic support services, counseling, education/community resources and the strategies necessary for an accessible education experience, as prescribed by section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Under general direction, the Lead Interpreter provides lead work direction and coordination to individuals providing interpreting and real time captioning services for Deaf and hard of hearing consumers. The primary purpose of this position is to provide lead work direction to individuals who provide services and to coordinate the provision of interpreting and real time captioning services for students, faculty, staff and guests of the campus who are Deaf, hard of hearing, or deaf-blind. The secondary purpose of this position is to provide sign language interpreting/transliterating services for the campus community related to both classroom coursework and University events.
Responsibilities
Coordinate interpreting/transliterating, real-time captioning, and other related support services for deaf and hard of hearing students, faculty, staff and campus visitors:
- Taking into consideration students' needs and preferences, and the employees’ skills, proactively schedule service providers prior to the beginning of each term or assignment.
- Arrange for substitute service providers, as needed, in a timely manner.
- Prioritize the utilization of hourly and/or staff service providers first to limit the use of agency service providers.
- Ensure new employees are oriented and trained in University policies and procedures, including time reporting.
- Plan, facilitate and participate in in-service training activities for all service providers.
- Assess staffing needs and assist in the recruitment and selection of service providers as necessary.
- Ensure that service providers’ timesheets and Absence Reports are reviewed, verified and approved within three days after the last day of each pay period.
- Serve as a resource to employees on technical, confidential, and sensitive matters.
- Ensure that relevant, accurate and current data on service provision is gathered, maintained, and submitted for monthly reports, and as requested by supervisor/Director.
- In collaboration with the Director, analyze data to create budget projections.
- Review the budget regularly and keep the Director apprised of needed revisions.
- Update Interpreting & Captioning Guidelines, as needed.
- Ensure vendor invoices are reviewed, verified and submitted for payment within five business days of receipt.
- Track invoices on shared Invoice Tracking spreadsheet - if balance of funds falls below projected need, notify Director immediately.
- Maintain an updated program manual.
- Maintain contact with local, regional, and national interpreting/captioning agencies, as well as professional organizations of each to enhance recruiting efforts and to keep abreast of industry standards.
- Maintain and update an electronic document in the shared drive with service providers’ current certification, contact information, and other relevant information.
Provide professional interpreting/transliterating services for deaf and hard of hearing students, faculty, staff and campus visitors:
- Interpret/transliterate classroom instruction and related assignments beyond the classroom (i.e., meetings, review sessions, field experiences, office hours).
- Interpret/transliterate for university events (i.e., Fall Convocation, Honors Convocation, Commencement Ceremonies, special programs and events).
- Review relevant course materials, as needed, to adequately prepare for interpreting assignments.
- Team with and provide feedback to non-certified mentees, as needed.
Other duties as assigned to contribute to team effort to meet operational needs.
Minimum Qualifications
Knowledge and Abilities:
- The Lead Interpreter must possess knowledge of standard supervisory and training techniques.
- Demonstrate a thorough understanding of student and classroom needs in a university setting.
- Possess a thorough knowledge of nationally recognized certification requirements, such as those recognized by RID and NAD.
- Possess a thorough understanding of appropriate interpreter protocols and the RID Code of Professional Conduct.
- Familiarity with Assistive Listening Devices.
- The Lead Interpreter must be able to facilitate and provide technical skills training.
- Demonstrate organizational skills related to scheduling.
- Assess student needs and interpreter skills to make effective matches between students and interpreters.
- Demonstrate fluency of ASL and English vocabulary and ability to voice and match the appropriate register to the situation.
- Provide lead work direction to others.
Education and Experience:
- The Lead typically requires a broader acquaintance with academic higher education through attendance at or graduation from a four-year college or university in order to effectively understand student needs in various university settings and ensure effective delivery of interpreting services.
- Incumbents must have sufficient experience to demonstrate skills and abilities necessary to provide lead work direction, including effectively evaluating capabilities of interpreters.
- Typically, three to four years of relevant experience are required.
Certification Requirements:
- Lead Interpreters must possess and maintain skills certification in both interpreting and transliteration from RID or possess and maintain NIC Advanced (National Interpreter Certification) certification issued by the National Registry of Interpreters for the Deaf (RID) or comparable certification.
Required Qualifications
- Ability to both interpret and transliterate difficult and complex terms, concepts, ideas, and emotions in highly interactive situations such as discussions, workshops, seminars and platform settings.
- Possess organizational skills related to scheduling services and maintaining electronic and paper filing systems.
- Ability to assess students’ needs and service providers’ skills to effectively match consumers and service providers.
- Ability to facilitate and provide technical skills training to others.
- Demonstrated understanding of the special communication needs of Deaf or hard-of-hearing consumers.
- Strong organizational and time management skills, and the ability to be flexible in challenging environments that often require rapid adjustments in scheduling and service provision.
- Skills to develop and maintain cooperative working relationships within a diverse, multicultural environment.
- Ability to work evenings and weekends when needed.
Preferred Skills and Knowledge
- Familiarity of Assistive Listening Devices.
- Working knowledge of real-time captioning services.
- Working knowledge of service provision coordination.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement
As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.
Other Information
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
