Job Summary
The Real-Time Captioner (may be referred to as CART/Communication Access Realtime Translation Provider) facilitates the communication and integration of deaf and hard-of-hearing, or otherwise disabled students and consumers (including faculty, staff, and university guests) into the classroom, other instructional settings, and the university community. Real-time captioning/CART facilitates communication by converting the spoken word into instant text by using court-reporting methods, a laptop computer and/or a steno machine.
Furthermore, the incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. This position uses a student centered and equity minded approach in all communication and service efforts.
ACPA’s 2024 Most Promising Places to Work in Student Affairs.
Key Responsibilities
- The Realtime Captioner/CART provides communication access by conveying verbal instruction into a mode of communication best understood by the deaf, hard-of-hearing and/or otherwise disabled individuals including students, faculty, staff and university guests.
Knowledge Skills and Abilities
Must be able to type at a minimum rate of 200 wpm. Must have strong attention to detail, excellent listening skills, and a solid grasp of English grammar, vocabulary, and punctuation. Must possess knowledge of Realtime software, technology, computer systems and equipment and the ability to generate an instant transcript. Must be able to adjust to a wide spectrum of needs and possess a high degree of linguistic, cognitive, and technical skill. Must possess a general knowledge of deaf culture. Must be flexible to changing class modality (in person class changes to online; a space will be provided for remote captioning).
While captioners are primarily assigned to assist registered BMAC students, there may be occasions when it is deemed suitable to provide captioning services to other campus partners, such as faculty, staff, and university guests. Must stay current with technical terminology and software. Must have the ability to accept an assignment with regard to skill level, topic familiarity, setting, and consumer awareness. Must work effectively with consumers. Must adhere to industry-recognized Professional Code of Ethics and Standards of Professional Practice and Confidentiality. Must have oral communication skills to communicate diplomatically and effectively with co-workers, staff, and department staff.
Must have working knowledge of standard field practices. Demonstrated commitment to advancing diversity and inclusion including evidence of equity mindedness in previous experience. Experience with utilizing an equity lens in employment practices and respectful interactions with others.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to graduation from a court reporting school and a minimum of six months experience providing real-time captioning services required, preferably in a higher education setting.
• Realtime Captioners/CART must complete a Court Reporting Training Program.
Physical Summary
- Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).
Division
Division of Student Affairs (DSA)
Compensation
The salary range for this classification is $69.46 to $74.97 per hour.
Time Base
Hourly/intermittent on call temporary position. Successful candidates may be appointed for a few days and up to one (1) year depending on the assignment. Temporary assignments may expire prior to the ending date.
Classification
Hourly Interpreter/Real Time Captioner/Computer Aided Transcriber
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.