Undergraduate Academic Advisor (Multiple positions)
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Job no: 553344
Work type: Staff
Location: Northridge
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under the general supervision of the Director of College Advising for the Mike Curb College of Arts, Media, & Communications, Student Services Center/Education Opportunity Program (MCCAMC: SSC/EOP), the Undergraduate Academic Advisor delivers comprehensive advisement that supports student progress, connects learners to resources, and strengthens the overall success initiatives of the College. Responsibilities span direct student interaction, policy interpretation, workshop participation, departmental collaboration, and engagement in meetings, training, and broader student-support efforts.
- Offer individualized guidance that supports academic decision-making, goal setting, and timely progress toward degree completion.
- Help students interpret university processes, resolve concerns, and understand options related to academic standing, requirements, and available support services.
- Participate in planning and facilitating advisement workshops, information sessions, and orientation-related programming.
- Collaborate with faculty and campus partners to streamline communication and updates affecting student pathways.
- Engage in departmental meetings, trainings, and ongoing professional development to remain current on policies, programs, and student-success initiatives.
*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/c5ygi41iy7hue7lpffjds3ymanood3qy
Qualifications
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
- Equivalent to one year of experience in professional Student Services work at the entry trainee level.
- A Master's degree in a job-related field may be substituted for the required experience.
Knowledge, Skills, & Abilities
- Demonstrated understanding of degree structures, general education patterns, academic policies, and institutional regulations to effectively guide students through program options, graduation pathways, and university expectations.
- Ability to engage diverse student populations through clear communication, active listening, and supportive dialogue across both one-on-one and group advising settings, ensuring accurate information and a positive student experience.
- Competence in helping students explore academic interests, plan courses, interpret academic progress, and navigate challenges by offering structured guidance that promotes retention, progression, and timely degree completion.
- Ability to recognize and address the personal, academic, and socioeconomic factors affecting EOP students, connecting them with resources, encouragement, and tailored support that enhances well-being and academic success.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
- Classification: 3079 1B / Student Services Professional I / 3079
- The anticipated HIRING RATE is $4482 per month. The salary range for this classification is: $ 4482 - $ 6342 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday.
- This is a Regular position with a one-year probationary period.
- The department is seeking to fill two (2) positions
- This position is currently hybrid: (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.
General Information
- Applications received through January 5, 2026, will be considered in the initial review and review of applications will continue until the position is filled.
- This position is sensitive as designated by the CSU.
- A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
- Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.
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