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Undergraduate Recruitment Specialist - (Student Services Professional II) - Undergraduate Recruitment & Admissions

Apply now Job no: 533455
Work type: Staff
Location: San Francisco
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty), Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title

Undergraduate Recruitment Specialist


SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.



Undergraduate Admissions & Recruitment (UGAR)


Appointment Type

This is a one-year probationary position.


Time Base

Full-Time (FTE 1.0)


Work Schedule

Monday through Friday; from 8:00am to 5:00pm; some nights and weekends


Anticipated Hiring Range

$4,935.00 per month ($59,220.00 annually)


Salary is commensurate with experience.


Position Summary

Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow -up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment


Position Information

Outreach & Advising

Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre- admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies.

Campus Representation

Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc.

Special Events & Social Media

Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands

Other Duties as Assigned


Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.


Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.


Preferred Qualifications

  • Master's degree.
  • Bilingual skills highly desirable.
  • Experience with setting up and conducting virtual meetings using current technologies.
  • Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students.
  • Ability to acquire and maintain current knowledge of K-12 and higher education issues.
  • Excellent oral and written communication skills.
  • Knowledge of Microsoft Office and other computer and software tools.



  • 70% of time is spent off campus at school or community sites when off-campus travel is permitted.
  • Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each.
  • Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events.
  • Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies.
  • Required to travel to off-campus locations for special activities or conferences.
  • Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends.
  • Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time.
  • Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff


Required License/Certifications

  • Must possess a valid California Driver’s License with no more than three moving violations within the last three years.
  • Must complete SF State’s Defensive Driver’s Training program.
  • The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.


Pre-Employment Requirements

This position requires the successful completion of a background check.


Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.



Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.


Employment Requirement

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to


Additional Information


Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Pacific Daylight Time
Applications close:

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