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Oceania Scholars Program Coordinator (Student Services Professional III) - Equity & Community Inclusion/Asian American & Pacific Islander Student Services

Apply now Job no: 540100
Work type: Staff
Location: San Francisco
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title

Oceania Scholars Program Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Equity & Community Inclusion- Asian American & Pacific Islander Student Services

Appointment Type

Temporary two-year grant-funded position starting July 2024 through June 2026.

Position will end on or before June 2026. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday through Friday; from 8:00 AM to 5:00 PM

Anticipated Hiring Range

$5,276- $5,624 monthly ($63,312.00 - $67,488.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting to the Director of Asian American & Pacific Islander (AA&PI) Student Services, and working alongside the Critical and Pacific Islands and Oceania Studies (CPIOS) faculty and staff, the Oceania Scholars Program Coordinator (OSPC) will serve as part of a cohesive, collegial team that is dedicated to providing effective advocacy for students at SF State and assisting students with their agency, self-determination and empowerment while pursuing their educational goals. The Oceania Scholars Program Coordinator will play a pivotal role in enhancing the educational experience and success of Pacific Islander students at SF State, through community responsive programming, and culturally relevant engagement to support the academic success, retention, and graduation of Pacific Islander students. The primary responsibilities include developing, implementing, and overseeing programs and services designed to support student retention, engagement, and graduation among the Pacific Islander student population. This role involves collaboration with various departments and student organizations to create a supportive and inclusive campus environment for Pacific Islander students.

Important Note: This is a two-year grant-funded position starting July 2024 through June 2026. Oceania Scholars Program is a new program starting July 2024.

About the Program: The Oceania Scholars Program (a new program starting Fall 2024) will be vital in addressing educational equity for Pacific Islander students. It provides tailored support to help students overcome cultural and socioeconomic challenges and to enhance the inclusivity and visibility of Pacific Islander heritage on campus. The program will also boost academic outcomes through advising and access to culturally relevant resources while promoting leadership skills and community engagement among students. This comprehensive support system not only will aid Pacific Islander students in their academic journeys but will also foster a more equitable and diverse educational environment on campus.

The development of AA&PI Student Services centers student identities, narratives, and experiences that may have been invisible and or sidelined in the traditional work of student services. AA&PI Student Services is part of the Division of Equity & Community Inclusion under Student Affairs & Enrollment Management. This Division of Equity & Community Inclusion is responsible for leading, coordinating, implementing, and evaluating a broad range of sustained programs, initiatives, events, and activities designed to:

  • facilitate intercultural/intergroup dialogue,
  • promote equity and inclusion,
  • advance social justice, and
  • improve campus climate for all of our students. 

Position Information

Program Coordination

  • Develop, implement, and evaluate Pacific Islander-centered services aimed at increasing retention, engagement, and graduation rates for Pacific Islander students including but not limited to Pacific Islander-centered events, conferences and/or workshops.
  • Work with the Director to recruit, train and oversee Pacific Islander student community leaders (includes work-study and student assistants) and interns for the AA &PI Student Services Office who will provide peer-advising, program support, and collaborate with student organizations on student-led services and community building across campus.
  • Collaborate with campus resources to offer career development workshops and employment services to Pacific Islander students, including career exploration and connections to jobs and internships.
  • Partner with the Critical Pacific Islands and Oceania Studies (CPIOS) faculty to support advertisement of the CPIOS minor, provide targeted advising for CPIOS minor students and advise on CPIOS course development based on student needs.
  • Work in collaboration with CPIOS faculty to explore opportunities to improve data monitoring of Pacific Islander enrollment, retention, and graduation at SF State.
  • Work in collaboration and partnership with other programs, departments, and areas within Student Affairs & Enrollment Management and in Academic Affairs to support Pacific Islander student needs for program planning, course advisement, major and career exploration.

Serve as a key liaison between Pacific Islander students and university administration, faculty, and staff to advocate for students' needs and interests.

 Advisement & Student Support

  • Provide general advising, co-curricular support, and career development for Pacific Islander students.
  • Offer appropriate referrals to on and off campus units and agencies to address academic and personal challenges that students may have including housing and culturally relevant mental health services.
  • Advising and supporting students in learning communities to strengthen and improve class assignments, papers, projects, and exams.
  • Collaborate with pre-existing initiatives and offices on campus to support previously enrolled and current Pacific Islander students with enrollment and degree completion requirements.
  • Provide advising and programming support for student clubs/organizations which serve Pacific Islander Students and/or advance Pacific Islander political/historical/ social/ cultural interests.

Outreach & Community Engagement

  • Collaborate with campus outreach efforts and learning communities to increase targeted outreach to Pacific Islander high school and community college students in the Bay Area and other regions.
  • Convene and lead the pre-existing Pacific Islander Community Planning Group, a community advisory board to meet annually and advise on Pacific Islander initiatives at SF State.
  • Build partnerships with local Pacific Islander professionals and organizations to increase outreach and mentorship opportunities for current and prospective Pacific Islander students.
  • Participate as an active member of committees on campus, as assigned.

Other duties as assigned.

At All Times

  • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D)
  • Demonstrate safe work practices for oneself, others and the office environment.

Minimum Qualifications

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature;  interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.


Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

● Master’s degree in Education, Ethnic Studies, Student Development, or other academic field related to

the primary duties of the position

● Demonstrated experience working effectively to support the academic success and social integration of

Pacific Islander students in a higher education setting

● Proven understanding of and ability to appropriately apply student development theories as they relate

to students of color, underrepresented minorities and other historically marginalized student

populations as well as diversity, equity and social justice framework

Core Competencies – embody the following competencies:

● Bias toward collaboration and teamwork

● Effective oral, written and nonverbal communication skills

● Customer/Client Focus with an emphasis in problem solving and resolution

● Personal effectiveness and credibility as demonstrated by interpersonal and professional


● Diversity and inclusion, including equity and social justice


Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Regular work hours are 8am – 5pm, Monday through Friday. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Hybrid work schedules may be approved by the supervisor, when necessary.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Pacific Daylight Time
Applications close:

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