*SFSU INTERNAL APPLICANTS ONLY*
Working Title
Housekeeper
Positions Available
1
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Housing, Dining & Conference Services
Appointment Type
This is a one-year probationary appointment.
Time Base
Full-Time (1.0 FTE)
Work Schedule
Wednesday-Sunday 8:00 AM-4:30 PM
Anticipated Hiring Range
$3,461.00–$3,601.00/month ($41,532.00–$43,212.00 annually)
Salary is commensurate with experience.
Position Summary
Under the general supervision of the Associate Director for Housekeeping Services (or designee), the Housekeeper provides comprehensive custodial services for San Francisco State University Housing facilities and performs lead work direction on an as-needed basis, primarily during peak operational periods such as summer and winter turn, conference season, and large-scale occupancy transitions.
The incumbent performs the full range of custodial duties in residential, conference, and common areas and may provide temporary lead support to assigned staff and temporary employees, including coordinating work, training, and ensuring quality standards are met during high-demand periods.
This position plays a critical role in maintaining a clean, safe, and welcoming environment for residents, staff, and guests, while supporting operational readiness during critical housing transitions.
Position Information
Custodial Cleaning & Maintenance
Perform the full range of custodial duties across housing and conference facilities to maintain a clean, safe, and sanitary environment:
- Clean and maintain residence halls, apartments, offices, lounges, kitchens, restrooms, and conference/event spaces
- Perform unit turnover cleaning, including deep cleaning and sanitization of residential units to meet occupancy standards
- Sweep, mop, vacuum, shampoo carpets, and perform floor care (strip, seal, wax, polish)
- Clean and disinfect restrooms; replenish soap, paper products, and sanitary supplies
- Dust and clean surfaces, fixtures, vents, walls, windows, mirrors, partitions, and furniture
- Remove trash, recycling, and compost; transport to designated collection areas
- Clean graffiti and maintain exterior walkways, stairwells, and entryways
- Perform pre- and post-event cleaning and ensure proper room resets
Lead Work Direction (Seasonal)
- Provide lead work direction during high-volume operational periods such as housing turnover
- Assign and coordinate daily work for temporary and/or student staff
- Train staff on custodial procedures, safety practices, and proper equipment use
- Provide task-specific guidance to ensure timely completion of unit turns and project work
- Monitor and inspect work for quality, completeness, and adherence to standards
- Provide real-time feedback and direction to support productivity and efficiency
- Assist with onboarding and training of seasonal staff
- Communicate priorities, timelines, and expectations during fast-paced operational periods
Custodial Operations & Event Support
- Support large-scale operational efforts such as move-in/move-out, summer conferences, and break transitions
- Coordinate workflow and task completion during high-volume periods
- Set up and break down furniture and equipment for events and programs
- Inspect facilities for cleanliness, readiness, and safety
- Respond to custodial emergencies (spills, floods, biohazards, urgent clean-up needs)
- Lock/unlock and secure facilities to ensure safety and access control
- Perform minor maintenance (e.g., tightening fixtures, replacing bulbs)
- Report facility issues, maintenance needs, and safety hazards
Equipment, Supplies & Inventory Management
- Operate and maintain custodial equipment (buffers, extractors, vacuums, carts, auto scrubbers)
- Monitor inventory levels and notify supervisor of supply needs
- Ensure proper handling, use, and storage of cleaning chemicals in accordance with SDS guidelines
- Maintain equipment in safe working condition and report repair needs
- Support sustainable and green cleaning practices
Customer Service & Team Collaboration
- Provide responsive, courteous, and professional service to residents, guests, and staff
- Communicate effectively with supervisors and team members regarding work status and needs
- Support team-based assignments and collaborate with others as needed
- Participate in staff meetings and training
Other Duties as Assigned
Minimum Qualifications
Abilities
Ability to read and write at a level appropriate to the duties of the position; follow verbal and written instructions to ensure safety; operate and care for custodial equipment and supplies applicable to the position; use custodial systems such as those used to track work orders and two-way radios for communication; observe safety requirements and safe work practices and methods as required; perform work involving regular physical activity; and establish and maintain cooperative work relationships. Some positions may require ability to move up to 50 pounds.
Preferred Qualifications:
- Equivalent to two years of custodial experience, including experience providing on-the-job training or lead direction
- Experience providing lead or supervisory direction to staff
- Experience supporting large-scale cleaning operations or facility turnovers
- Experience working with temporary, seasonal, or student staff
- Demonstrated ability to coordinate work in time-sensitive environments
- Experience performing custodial or housekeeping duties in residential, hospitality, or institutional settings
- Experience in a university or student housing environment
- Knowledge of green cleaning practices and sustainable custodial methods
- Familiarity with work order systems and custodial tracking tools
- Strong customer service skills and ability to work in a diverse, student-centered environment
Required License/Certification
- Some positions may require possession of a valid California driver’s license
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Environmental/Physical/Special
- Work is performed in residential buildings, including confined and public spaces
- Exposure to cleaning chemicals, dust, and biohazards
- Requires frequent walking, standing, bending, kneeling, lifting, and reaching
- Ability to lift and move up to 50 pounds with or without reasonable accommodation
- May work evenings, weekends, and holidays based on operational needs, including peak housing periods such as move-in and move-out
- May be required to respond to emergency situations and be available for call back outside of regular working hours
- Must adhere to campus safety protocols and use personal protective equipment (PPE)
Pre-Employment Requirements:
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
*SFSU INTERNAL APPLICANTS ONLY*
