Events and Data Manager

Apply/Register Job no: 496291
Work type: Staff Full-time
Department: University Events
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Events

Position Summary:       

The Events Office, a department within Marketing Communications, serves as a centralized resource for planning conferences, meetings, and events at Yeshiva University. Under the supervision of the Director of University Events, the Events & Data Manager assists, provides direction, and expertise to the University community in scheduling campus space, using the scheduling tool, 25Live and planning events. The Events & Data Manager is responsible for maintaining the stewardship of 25Live through user support and training. The individual is responsible for managing incoming space requests through 25Live for non-registrar managed events and activities on campus, and accurately communicating relevant room reservation information to space requestors.

Position Responsibilities:

  • Responsible for the day-to-day operation and maintenance of the 25Live Reservation software system serving as its Functional Administrator
  • Responsible for troubleshooting for all clients, research, analyze, and find or recommend applicable resolution to space conflicts/errors in collaboration with the Academic scheduler and requestors
  • Responsible for training campus users on the 25Live system as well as providing user support
  • Work closely with IT and Registrar’s Office on running the Interface between Banner and 25Live
  • Lead and assist the functional staff in the setup and administration of all CollegeNET applications. This includes serving as the primary liaison between all users, IT staff as well as CollegeNET support
  • Develop and follow a process for updating existing and new data about spaces, resources, customers, and organizations
  • Develop and maintain appropriate security access for various user groups
  • Configure, customize and maintain the Event Wizard user interfaces for YU and Cardozo Law
  • Researches and analyzes 25Live upgrades and modules and works with campus management and user teams to implement these resources
  • Gather and maintain space data (i.e. photos, layouts) and upload it into 25Live
  • Develop custom reports to document space and event related information and responds to ad-hoc reporting requests
  • Publish and Maintain various University Event Calendars using the 25Live Publisher tool
  • Maintain the custom billing for space usage across the University.
  • Responsible for coordinating assigned events, including logistical details for meetings and conferences, room reservations, catering, equipment rentals, parking and other related details as necessary and appropriate.
  • Assist with Special Projects as needed specially in event management when assigned

Experience & Educational Background:

  • Bachelor's degree and 2-3 years of prior related experience. An equivalent combination of education and experience may be considered
  • Experience with university operations, programs, and procedures
  • Experience in system upgrades and software programming

Skills & Competencies:

The position requires critical thinking, problem solving and technical expertise. 25Live provides the Yeshiva University community with one centralized scheduling system, and data repository for all events held at the University. Specific skills for the position include data management, calendar publishing, customer service, presentation skills, forms/report development and automation, event planning and excellent communication skills. The position holder must be able to prioritize the workload and allocate time accordingly, identify issues and opportunities, and provide functional expertise in highly complex and critical programs, often under pressure. In addition, the position assumes special projects as needed to support the management of the division.

About Us:        

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more. 

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve.  We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:           

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.

 

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