Student Desktop Support Assistant
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Job No: 507933
Division/Organization: College of Agricultural & Life Sciences
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: AGRICULTURE HALL
Salary/Wage Range or Lump Sum: $15.00 - $17.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Digital Technology, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Information Technology and Computers
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Department Overview:
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CALS IT provides high-quality technical support to faculty, staff, and researchers in various departments within the College of Agricultural and Life Sciences. We are a dynamic group of IT professionals who support UW's mission. We are where Science Grows. Grow with us! |
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Anticipated Start Date:
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As Soon As Available |
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Anticipated End Date (If Applicable):
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Remote Work Eligibility Detail:
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Not Remote
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Anticipated Hours Per Week:
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8 to 15 hours during the academic year; up to 30 hour durng the summer |
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Schedule:
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The schedule is to be determined by the manager to work around academic commitments.
CALS IT office hours are Monday through Friday, 7:30 AM to 4:30 PM |
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Salary/Wage Range/Lump Sum:
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$15.00 - $17.00 |
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Number of Positions:
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2 |
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Qualifications:
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Positive Attitude
Willing to learn technical skills |
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Knowledge, Skills & Abilities:
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A good candidate should possess the following attributes:
- Good Customer Service Skills
- A Desire to Learn and an aptitude to learn new IT skills
- A basic knowledge of standard computer skills.
-Organizational Skills and attention to detail
- Ability to work within a team and independently.
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Position Summary/Job Duties:
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This Student Desktop Support Assistant position provides computer support for CALS faculty and staff. The primary job duties include:
- Assist in creating workspaces for faculty and staff with hardware setups.
-Provide quality hardware and software support troubleshooting for both Windows and Mac operating systems.
- Assist with maintaining an accurate asset management system throughout our expanding support group.
- Create documentation for both within the CALS IT community and for the people we support.
- Other miscellaneous projects and duties as directed.
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Physical Demands:
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Students must be able to lift and carry at least 30 lbs.
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Institutional Statements:
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Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
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Advertised: Central Daylight Time
Applications close: Central Daylight Time
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