Student Hourly - Office of Informatics and Information Technology
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Job No: 508969
Division/Organization: School of Medicine & Public Health
Department: Office of Informatics and Information Technology
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Medical Foundation Centennial Building
Salary/Wage Range or Lump Sum: $14.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Digital Technology, Professionalism/Work Ethic, Customer Service, Information Technology and Computers, Department and Office Assistants
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Department Overview:
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Office of Informatics and Information Technology website: https://iit.med.wisc.edu/
Department of Anesthesiology website: https://www.anesthesia.wisc.edu/ |
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Anticipated Start Date:
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5/28/2025 |
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Anticipated End Date (If Applicable):
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Remote Work Eligibility Detail:
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Not Remote
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Anticipated Hours Per Week:
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Minimum: 10 Maximum: 30 |
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Schedule:
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Work schedule is determined by student availability, between the hours of 8:00 AM to 5:00 PM, Mon. through Fri, with mornings preferred. We are flexible and try to accommodate scheduling around the student’s academic needs. |
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Salary/Wage Range/Lump Sum:
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$14.00 |
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Number of Positions:
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1 |
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Qualifications:
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Technically inclined self-starter with strong customer service skills. Must be a respectful, dependable, good communicator with a desire to learn new technology. Must be enrolled at UW-Madison, Madison Area Technical College, or other academic institution. |
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Knowledge, Skills & Abilities:
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The ideal candidate will have strong customer service skills and experience supporting both Windows and Mac computer systems. Other beneficial skills include software installation and troubleshooting experience, malware/virus remediation, printer deployment and troubleshooting and familiarity with computer networks, file sharing, computer imaging and Microsoft Active Directory. Familiarity with web conferencing platforms Zoom, WebEx, and Microsoft Teams
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Position Summary/Job Duties:
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Provide technical assistance to SMPH Anesthesiology faculty and staff.
Duties may include:
Responding to service requests using a web-based ticketing system.
Troubleshooting hardware and software issues.
Maintaining an inventory database that tracks IT resources.
Performing computer setup and moves including desktops, laptops, monitors, docking stations, keyboards, mice, etc.
Providing web conferencing support for SMPH Anesthesiology faculty and staff using multiple sing web conferencing technologies.
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Physical Demands:
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Lift 30 pounds
Push a cart
Walk up to twenty minutes at a time
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Institutional Statements:
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Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
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Advertised: Central Daylight Time
Applications close: Central Daylight Time
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