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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Senior Home Modifications Advisor Parramatta, Sydney CBD, Newcastle
Are you an Occupational Therapist with experience modifying homes for people who have been severely injured/disabled? If so, this is the role for you!
Technical Specialist, Telephony Sydney CBD
Support project teams across the full scope of Genesys changes and manage ongoing Genesys operational support & troubleshooting issues across icare.
Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice Sydney CBD
Lead continuous improvement initiatives to enhance project delivery quality, uplift project management and scrum master capabilities, driving a high performing team culture.
Manager, Dispute Resolution Sydney CBD
Provide high quality specialist services to achieve positive customer outcomes and to protect the broader interests of the workers compensation scheme.
Technical Specialist Parramatta, Sydney CBD, Gosford
Implement, operate, and maintain End User Computing and desktop management technologies
ICT - Senior Category Specialist Sydney CBD
Plan, develop, source and manage procurement arrangements to deliver value for money and effectively meet business outcomes and government directions
Customer Resolution Specialist Sydney CBD
Receive, respond, manage complaints received by customers.
Senior Manager, Employee Relations Strategy Sydney CBD
Provide specialist employee relations guidance and advice to all people leaders and colleagues.
Executive Assistant Sydney CBD
Play a pivotal role in empowering General Managers to effectively deliver on their responsibilities and goals to enable operational effectiveness.
Case Management Specialist Wollongong
12 months fixed term - Assist the worker and employer with the claim process and provide support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
Customer Resolution Specialist Sydney CBD
Resolve issues (complaints and disputes) raised in a fair, empathetic and person-centred way, and build the capability of icare staff to do the same
Rehabilitation Coordinator Parramatta
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s needs and scheme objectives
Senior Underwriter, HBCF Underwriting Sydney CBD
Make complex solvency risk decisions in respect of applications for builder eligibility and building projects for Home Building Compensation Insurance within the approved HBCF Eligibility Manual.
Internal Review Specialist Sydney CBD
The purpose of the role is to review client disputes and provide; fair, timely and evidenced-based recommendations that are in keeping with the Motor Accident Guidelines legislation. Clear communication and informed decision-making are essential for optimal care and will be achieved by your critical reasoning skills, knowledge of evidence-based treatment and understanding of the reasonable and necessary criteria.
Review Officer Newcastle
The purpose of the role is to ensure the best outcomes for our participants/workers by supporting the Lifetime Care Frontline team with its decision making and knowledge management processes. The principles of collaboration and informed decision-making are central to Lifetime care and will be achieved by your critical reasoning skills and knowledge of evidence-based treatment, care and support options which suit individual requirements.