Clinical Care Coordinator

At Brotherhood of St. Laurence (BSL), we are seeking a passionate Clinical Care Coordinator to join our dedicated team Residential Care team.

Location: Clifton Hill

Job Type: Permanent Full-Time working 38 hours per week

Salary: $126,293.95 to $124, 507.76 per annum, based on skills and experience plus 12% superannuation. (pro-rata for part-time employment)

What we offer our employees

• Salary packaging options to improve your take home pay – up to $18,500 can be packaged every year (details via AccessPay)!
• Career development opportunities
• Leave loading of 17.5%
• Flexible working arrangements
• Employee Assistance Program
• Discounted health insurance and free flu shots each year

About the role

Working in collaboration with the Head of Residential Services or delegate, the Clinical Care Coordinator provides comprehensive and accurate nursing assessments and care plans, and day to day support to clinical and care staff

Key Responsibilities

• Develop, maintain and continually improve the organisational model of care seeking internal and external information to ensure that best practice is achieved.
• Develop, monitor and report on Key Performance Indicators (KPI’s) related to care including a range of appropriate clinical indicators. 
• Develop and continuously improve clinical documentation, tools and reports. 
• Assist Head of Residential Services to close identified gaps in process, policies and procedures by mentoring, educating and monitoring progress on improvements. 
• Act as a professional role model and a credible resource by demonstrating and disseminating knowledge and advanced clinical expertise in aged care nursing. 
• Liaise with and support the activities of the ANACC/Quality Coordinator to ensure revenue is maximised via the relevant funding model. 
• Provide support and guidance to research projects to ensure that innovations are considered in line with service improvement without denigration of service standards and delivery. • Coordinate high-quality, person-centred care, in accordance with policies and procedures, relevant standards for practice, code of conduct for nurses and relevant legislation including The Aged Care Act and the Quality Standards. 
• Ensure holistic care and services that incorporate residents’ beliefs, values, needs and culture. 
• Provide Medication management functions, oversee delegated medication administration and administer medications as required 
• Promote and directly consult with residents, relatives and others through formal processes daily regarding all aspects of care delivery, including clinical care, ancillary services, lifestyle services and any changes affecting the resident

About Brotherhood of St Laurence

We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.

What we are looking for

We are seeking an enthusiastic and motivated individual who has a passion for supporting the mission of BSL and delivering excellence in your role.

To be successful in this role, we are looking for someone who has the following key skills and experiences:

•  Registered Nurse with current APHRA registration and significant experience in residential aged care 
• Relevant experience and knowledge of all aspects of gerontological clinical care as well as understanding and management of aged care quality standards, ANACC and accreditation processes 
• Demonstrated knowledge and competency in Microsoft Office Programs including Word, Excel and Outlook•
• Exemplar clinical expertise in aged care •
• Sound people management skills with the ability to lead multi-site and multifunctional team 
• Well-developed interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds 
• Proven ability to identify and resolve problems and make appropriate recommendations 
• Excellent organisational and time management skills with the ability to plan workload, prioritise and meet deadlines

If this sounds like the right fit for you

If you are interested in this exciting opportunity and looking to contribute to our organisation’s success, we’d love to hear from you.

Click APPLY NOW

When completing your application, please upload each document as a separate attachment.

Your application must include:

• A tailored cover letter,
• A current resume showcasing demonstrated skills and experiences.

Applications will be considered upon submission, so we encourage you to apply early.

To review the Position Description and to address the Key Selection Criteria, please click here.  PD Clinical Care Coordinator.pdf

If you have any questions about the role, or want more clarification, please contact Farisha.dean@bsl.org.au for further information.

Applications close: Monday the 24th of November 2025 at 17:00 

An up-to-date COVID-19 vaccination and annual influenza vaccination are required for this position.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

BSL is a child-safe organisation. BSL has zero tolerance to any form of abuse or harm to vulnerable people and is committed to specifically protecting children from harm. Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.

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