• Based at our Melbourne, Burwood Campus + hybrid work arrangements
• Full-time and continuing
• HEW 8 $118,801 - $136,018 + 17% Superannuation

Benefits for working with us!

At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

As a Senior Coordinator, Residential Experience you will:

• Develop and implement strategies to ensure a consistent, high-quality residential experience across all DRS campuses, in alignment with Deakin University’s strategic goals while overseeing the coordination of related activities across teams.
• Provide leadership, mentoring, and supervision to the Night Welfare and Operations Coordinators and the Campus Life Coordinator, fostering a collaborative and motivated team environment.
• Manage complex student welfare cases, including responding to critical incidents, escalating issues appropriately, and liaising with University services such as Safer Community for gender-based violence and other sensitive matters with a focus on proactive risk mitigation.
• Provide strategic leadership and oversight to the Campus Life Coordinator and team, ensuring the successful planning and delivery of programs, events, and initiatives that promote a sense of belonging, inclusivity, and engagement within the residential community.
• Lead responses to emergencies or critical incidents affecting the residential community, while implementing strategies to mitigate risks and enhance preventative measures, ensuring clear communication and coordination between all involved teams.                                                                                                          

To be successful, you’ll have:

• Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
• Extensive experience and management expertise; or
• An equivalent combination of relevant experience and/or education/training
• Experience in managing and responding to critical incidents, including mental health crises, student welfare concerns, and other emergencies.
• Strong knowledge of student welfare frameworks as well as experience in managing 24/7 operations in a residential or campus setting, with a focus on occupants welfare and safety

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact James Hawley (General Manager, Burwood) on j.hawley@deakin.edu.au

For a copy of the position description, please see below:

 PD - Senior Coordinator, Residential Experience, 582682.pdf

Applications for this position close on Thursday 19th March at 11:55pm.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations. 

Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process.  A declaration is not required from individuals who have experienced gender‑based violence.  A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.