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Patient Administration Officer

Apply now Job no: 510336
Work type: Full time
Location: Westmead Private Hospital
Categories: Administration/Support Services

  • Create a professional and positive first impression for all patients and visitors
  • Work for Australia’s’ Leading Private Health Care Provider right here in Westmead
  • Utilise your Medical Administration experience to grow your career across our National Network

 

We are seeking an experienced administrator to join our team at Westmead Private Hospital in this Permanent Full Time (Rotating Roster) opportunity.

 

About the Role

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital. This opportunity will see you working across patient admission/pre-admissions, As a first point of contact for our patients and their families you will strive to deliver an exceptional customer service experience for all.

 

About You

To succeed in this role, you will have prior experience working as a medical administrator, with a prior working knowledge of private health fund contracts.

You will display an unwavering commitment to delivering customer service excellence each and every time and leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

You will also demonstrate:

  • Proven ability to work effectively in a team environment and independently as required
  • Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
  • Availability to work a range of shifts between 0500-2100 plus weekends and public holidays

Desirable Skill/Experience:

  • Previous experience in the health care industry (pre-admissions)
  • Previous knowledge and experience working across switchboard, reception, sessional consulting suite and pre-admissions settings
  • Experience using Patient Information Systems (i.e. Meditech)

 

Why Ramsay?

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more.

 

About the Organisation

Westmead Private Hospital is accredited as a Centre of Excellence in Metabolic and Bariatric Surgery, a recognition only given to two other hospitals across Australia. This accreditation signifies our ability to consistently deliver the safest, highest-quality care to our patients.

The 192 bed private hospital is co-located with Westmead Hospital and Westmead Children’s Hospital and is a teaching hospital of the Western Clinical School of the University of Sydney.

Our highly respected surgeons work with our team of skilled nurses and allied health professionals to provide the highest standard of personalised care to all our patients. The team work together to ensure our patient’s needs are met prior to admission, whilst in hospital and following discharge.

 

How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and a Cover Letter addressing the selection criteria above). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check and a Working with Children Check prior to appointment. Persons in patient contact roles will also be required to provide proof of immunity to specified infectious diseases prior to commencement.

If you have any questions about this opportunity, please contact Samantha Mavros on MavrosS@ramsayhealth.com.au

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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