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Regional QLD


Job Category

Business Support Officer

Apply now Job no: 510358
Work type: Full time
Location: Cairns Private Hospital
Categories: Administration/Support Services



An opportunity currently exists for a Business Support Officer with a finance background, to join the team at Cairns Private Hospital. This position is a Permanent Full-Time role (76 hours per fortnight). The successful applicant may work across a 7 day rotating roster. On weekdays Monday - Friday from 7.30 am until 6.00 pm – Please note hours may vary according to the needs of the business so flexibility with hours is a requirement of this role.


About the Role

Reporting to the Patient Administration Manager, this role will have you working across two separate departments Patient Admin (billing) and Specialist Suites.  You will provide a comprehensive administration service to all aspects of front office. The position requires a strong finance background and the ability to provide assistance with overseeing HMO Billing, SAP, accounts payable, banking and other reconciliation tasks.

We are seeking highly organised, enthusiastic professionals with a passion for delivering outstanding customer service to join our respected Administration team. The role will see you providing support and assistance to the administrative and clinical teams, patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.  


About You

To be successful you will be a well presented individual with highly developed communication and organisational skills. Your strong administration skillset, attention to detail and accuracy, ability to work in a fast-paced environment, ability to handle multiple tasks and experience working within a hospital setting will be critical for this role.  

 You will also bring:

  • High level of competency in Microsoft Word, Excel and Outlook
  • Experience in a finance administration background
  • Meditech Patient Management System experience (desirable)
  • Experienced with Blue Chip and Clinic to Cloud Accounting package (desirable)
  • Understanding of Health Funds, Contracts and their application (desirable)
  • Effective communication and interpersonal skills
  • Demonstrated problem solving and conflict resolution skills
  • Ability to work with limited supervision


Why Ramsay?

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and
  • more.


About the Hospital

Owned and operated by Ramsay Health Care, Australia’s largest and most respected private hospital operator, Cairns Private Hospital is in tropical Cairns, in far north Queensland

The hospital is a modern, well-equipped facility which offers a comprehensive range of medical and allied services. Cairns Private Hospital is committed to the provision of first-class medical care for the people of the region and the thousands of tourists who visit the area.


How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and a cover letter addressing the criteria above). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police Check and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.


For enquiries, please contact:

Janet Bailey, Patient Administration Manager

Ph: (07) 4052 5273




Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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