Wollongong Private Hospital is seeking an experience Administration Clerk to join our team on a casual basis.
About the Role
As an Administration Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.
Responsibilities of this job may include:
- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
You will also bring:
- Computer literacy including the Microsoft Office suite of programs
- Experience in a medical setting will be highly desired, though not essential.
- Experience with Patient Management Systems, ideally Meditech, is highly desired.
*The successful candidate must be able to work a flexible roster with the earliest shifts starting at 04:45am and latest shift finishing at 20:00.*
Why Wollongong Private Hospital?
The 151 bed private hospital operated by Australia's largest private hospital operator, Ramsay Health Care, is set in the heart of Wollongong's Medical Precinct adjacent to the Wollongong Public Hospital. It will feature state of the art equipment, facilities and patient services setting a benchmark for healthcare facilities in the Illawarra. Wollongong Private Hospital provides all major services including an intensive care unit, nine operating theatres, a cardiac catheter laboratory and a day oncology unit. It offers the full range of medical, surgical and maternity services. Surgical specialities include orthopaedics, interventional cardiology, ophthalmology, ENT, bariatric, head and neck, neurosurgical, gynaecological, urology, colorectal, upper GI, general, vascular and plastics.
The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".
To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a National Police Check, Working with Children Clearance and proof of Immunity to infectious diseases.
If you have any questions about this opportunity, please email Allison Reeves on ReevesAllison@ramsayhealth.com.au.
Applications close: 20th October 2021 at 11.55pm
This organisation promotes the safety, wellbeing and inclusion of all children in line with our Child Safety Commitment Statement.