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Regional QLD


Job Category

Business Support Officer

Apply now Job no: 567797
Work type: Full time
Location: Ramsay Surgical Centre Cairns, Cairns Private Hospital
Categories: Administration/Support Services


Looking for a new challenge? Join us now in a permanent full-time position!


Why join Ramsay?

  • We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s network of facilities!
  • Apply now and access Ramsay employee benefits!


About the Role

As a Business Support Officer, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Key to this role will also be the availability to work a rotating roster.


We have two opportunities available:

  • Permanent full-time role at Cairns Private Hospital
  • Permanent full-time role at Ramsay Surgical Centre Cairns


Key Responsibilities

  • Receptionist and Administrative tasks
  • Processing patient excesses and cash handling
  • Liaison with Health Funds regarding patients’ insurance cover
  • Processing of confidential Patient Data
  • Processing patient Informed Financial Consents and Estimates


About You

To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.

You will also bring:

  • Demonstrated ability to deal courteously with people by telephone and in person
  • Basic computer skills and general clerical experience
  • Strong customer service and communication skills
  • Demonstrated ability to function calmly under pressure
  • Ability to work in a team orientated environment
  • Understanding of and commitment to principles of confidentiality
  • Exceptional attention to detail



On offer is an hourly rate and Superannuation based on experience.


What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.


The Hospital

Cairns Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.



  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.


To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Janet Bailey via

Applications Close Wednesday 24th July 2024



Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at


Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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