Patient Account Administrator /Billing Clerk
- Permanent full-time, part time and casual opportunities available
- Position based at NSW Billing Hub Port Macquarie
- Grow your career in a friendly and welcoming environment
- Hone your skills as part of our dedicated, multi-disciplinary team
- Balance your life with our flexible working arrangements
The Role
The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across New South Wales.
Key accountabilities of the role include:
- Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts
About You
This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.
Essential Skills and Experience
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel
Desirable Skills and Experience
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
The Organisation
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Linda Germon, State Patients Accounts Manager
E: GermonL@ramsayhealth.com.au
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
