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Patient Accounts Administrator

Apply now Job no: 572159
Work type: Casual, Full time, Part time
Location: Port Macquarie Private Hospital, Corporate Services - NSW Metropolitan
Categories: Administration/Support Services, Accounting/Payroll/Finance

 

Patient Account Administrator /Billing Clerk

 

  • Permanent full-time, part time and casual opportunities available
  • Position based at NSW Billing Hub Port Macquarie
  • Grow your career in a friendly and welcoming environment
  • Hone your skills as part of our dedicated, multi-disciplinary team
  • Balance your life with our flexible working arrangements

 

The Role

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across New South Wales.

Key accountabilities of the role include:

  • Liaising with Health Funds and Customers
  • Handling account queries
  • Following up on unpaid accounts (debt collection)
  • Maintaining the Aged Trial Balance to required KPIs
  • Generation and submission of accounts to patients, health funds and third party payers
  • Interpreting health fund contracts

 

About You

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

 

Essential Skills and Experience

  • Proven ability to work effectively in a team environment and independently as required
  • Strong work ethics and reliable worker
  • Ability to complete tasks within designated timeframes and meet KPI targets
  • Exceptional organisational skills with the ability to work under pressure
  • Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience

  • Accounts Receivable knowledge
  • Experience in hospital mainframe systems
  • Relevant health services experience
  • Knowledge of Health fund contracts and accounting processes
  • Basic knowledge of accounting principles
  • Certificate in Medical Terminology 

 

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

 

The Organisation

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

 

Requirements

  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

 

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Linda Germon, State Patients Accounts Manager

E: GermonL@ramsayhealth.com.au

 

 

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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