Educational Program Assistant
Job no: 516864
Work type: Hourly Wage/Part-Time
Senior management: Agriculture & Life Sciences
Department: CALS IT
Location: Blacksburg Area
Categories: Agriculture / Life Science, Information Systems / Technology
This position is the initial and primary point of contact for the Destiny One Enrollment Registration operation of CALS IT, and provides a high level of technical support and consulting for the College of Agriculture and Life Sciences, including Virginia Agricultural Experiment Station, and Virginia Cooperative Extension; troubleshoots enterprise software; provides guidance, training, and technical support to faculty, staff, and participants in the use of Destiny One.
Bachelor’s degree in business, information technology, or related area, or an
equivalent level of education and experience; Previous experience in a customer service environment; Previous data entry experience with a strong working knowledge of spreadsheet and email applications; Demonstrated ability to work independently with a high degree of accuracy; Strong analytical and communication skills.
Experience with University procedures and systems, including Canvas with Guest Management; Experience with online registration software packages, MS Excel and Outlook; Previous database management experience.
Commensurate with Experience
The successful Candidate will be required to have a criminal conviction check
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
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