Program Information Coordinator

Apply Now Posting Code: 3110957
Work type: Classified
Location: Boise, ID
Categories: Information Technology, Student Services

About Us: Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.
Job Summary/Basic Function:

To manage, implement, and maintain automated records systems; act as resident expert for a technical agency program; perform liaison duties with internal and external customers; perform related work.

Level Scope:

Regularly works on tasks that are varied and complex. Applies full range and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.

Essential Functions:

60% of the time the Program Information Coordinator must:

  • Serve as the quality control point for program related databases. Responsible for the development and implementation of operating policies and procedures. Design manual and computer filing systems and are responsible for ensuring the uniformity of data. Requires the incumbent to work with Information Technology personnel to develop the computer programs to collect data. Maintain close contact with other departments and agencies to correct and update the database and advise users on how to obtain or submit information or documents. Serve as the help-desk for system related inquiries or problems. Provide individualized reports as requested by system users, involving querying databases to obtain individualized information.
  • Considered the program expert and have a strong training role for system usage. The training role crosses unit, department, and agency lines.
  • May be responsible to develop, analyze, and present technical program related group training.
  • May be delegated full supervisory responsibilities for a unit including hiring, training, performance evaluations and disciplinary actions.

35% of the time the Program Information Coordinator must:

  • Enrollment Reporting
  • Responsible for monthly enrollment reporting to the National Student Clearinghouse (NSC).
  • Responsible for error resolution of NSC reporting errors.
  • Responsible for degree and graduation reporting to the NSC.
  • Working with Financial Aid to resolve federal enrollment reporting requirements and errors.

5% Duties as assigned 

Knowledge, Skills, Abilities:

● Some knowledge of computer hardware and software installation; supervisory practices; training methods.
● Experience managing document flow.

Minimum Qualifications:

Some knowledge of: personal computer trends, capabilities, and terminology

Experience that demonstrates good knowledge of: manual and automated record management systems.

Experience: using a personal computer for data management and statistical analyses; interpreting and applying laws, rules, and procedures; performing liaison activities to deal with individuals or resolve conflicts in a work setting.

Salary and Benefits:

Hourly pay ranges from $18.58- $24.77 depending on experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please provide a cover letter, resume, and the contact information for 3 professional references



Advertised: Mountain Daylight Time
Applications close: Mountain Daylight Time

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
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Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to
Annual Security and Fire Safety Report