Title: Commons Associate- Service (TQ, FY)
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Position Purpose:
Bates Dining, Conferences and Campus Events provides/oversees services for a self-operated student dining program, campus catering, cash dining operations, vending, summer programs, one day programs, major campus events, campus space scheduling and non-student short term housing. The Commons Associate-Service primarily serves as front line support for the Bates dining program which serves approximately 5000 meals per day to the students, faculty, staff and guests of the college. This position is responsible for following food safety and sanitation procedures and demonstrating positive relationships with individuals and groups with varying backgrounds, perspectives, education and skills. Ability to work as part of a dynamic team who embraces communication and inclusiveness is essential to the candidates’ success. Exemplary organizational and time management skills, outstanding customer service skills and attention to detail are a must.
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Job Duties:
- Assists with on the food platforms.
- Oversees beverage stations.
- Restocks the choices and cereal areas.
- Assists with cashiering.
- Assists with building duties, room set-ups, etc.
- Ensures that proper sanitation and safety standards are maintained.
- Promotes and values diversity and practices two-way communication.
- Develops an excellent working relationship with other areas of Dining and the institution.
- Maintains the highest levels of customer service practices at all times.
- Attends monthly Dining, Conferences and Campus Events town meetings and monthly sector meetings.
- Performs all other duties as assigned.
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Minimum Qualifications:
Education
- High school diploma or equivalent desired.
- Serve Safe certification preferred.
Experience
Previous food service experience desired.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Strong commitment to customer service.
- Exemplary organizational and time management skills are a must.
- Ability to multitask.
- Understands and thrives in a high volume food service environment.
- A valid Maine driver’s license preferred.
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Preferred Qualifications:
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Benefits: Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace. *Benefits may be tied to years of service or may be prorated for employees working less than full-time or 12 months.
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Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.