Title: Custodial Training & Compliance Coordinator
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Position Purpose:
In collaboration with the Custodial Services Manager and Custodial Supervisors, this position is responsible for planning, developing, coordinating, delivering, and monitoring custodial services training, while ensuring compliance with federal and state standards, laws, and regulations. With guidance from Facility Services leadership, develops and implements training programs for cleaning operations based on current industry standards. Conducts and documents field audits to ensure consistency and compliance with cleaning operations and elevates the overall quality of campus facilities.
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Job Duties:
- Coordinating with the Custodial Services Manager, develop and implement quality assurance and Standard of Operation Procedures (SOP) and protocols for each building on campus. Perform routine building cleanliness inspections and quality assurance field audits.
- Organize the training and onboarding of new department hires by developing, implementing, and updating an onboarding and new employee training program in accordance with established procedures and protocols.
- Work with Custodial Supervisors and Leads to train their direct reports in safe and effective maintenance and repair methods, using established best practices and Standard of Operation Procedures (SOP) to ensure uniformity throughout the campus.
- Coordinate and schedule regular custodial training events. Ensure completion of assigned LMS training courses.
- Ensure compliance with established regulatory standards concerning the safe use and application of chemical supplies, including but not limited to, Occupational Safety and Health Administration (OSHA) and Safety Data Sheets (SDS).
- Document inspection results in a database format and recommend corrective action where non-compliance or deficiencies are found. Produce regular reporting based on inspection results.
- Audit staff to ensure quality standards are being achieved and provide additional training such as weekly hands-on coaching, shadowing, one-on-one sessions, and team-building when needed.
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Minimum Qualifications:
Education
High school diploma or equivalent required.
Experience
- Minimum of three years experience in custodial maintenance.
- Custodial training experience desired.
- Experience in training and building professional development programs preferred.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Working knowledge of custodial operations including, but not limited to, chemical usage and safety.
- Ability to share and implement best practices for cleaning operations, and hold staff accountable to department standards.
- Review and assess work being performed with the goal of developing methods for improving efficiency and quality of work.
- Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media.
- Experience leveraging technology for organization and reporting.
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Benefits:
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Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.
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Hiring Range: The hiring range for this position is $23.00 to $26.00. Placement within the range depends on experience and other factors.
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Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.