Job Summary:

This role is responsible for leading teams in building a central Identity and Access Management (IAM) framework to enable an integrated experience across the College’s systems and platforms. This position works closely with the Information Security team to review, improve, maintain the overall security program, and manage compliance with the College’s information management and security strategies and policies.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Ensures appropriate user access to systems, applications, and data based on role, at the appropriate time and in accordance with established security and compliance standards
⦁ Transitions current group and individual-based security and access controls to Role-Based Access Controls (RBAC)
⦁ Designs, develops, and validates IAM interfaces to applications
⦁ Manages service delivery performance for the Identity and Access Management lifecycle
⦁ Manages manual user access provisioning and deprovisioning processes in accordance with established policies and procedures
⦁ Ensures the quality and integrity of critical access controls in alignment with established security and compliance standards
⦁ Collaborates with the broader IT team to implement logged elevated access controls for all IT administrative functions
⦁ Aligns Information Security policies, standards, and standard operating procedures (SOPs) with the strategic IAM vision
⦁ Works with the security team to assist in any compliance or forensic investigations
⦁ Provides a periodic review of external service provider to ensure IAM services are following industry best practices

General Supervision and Management
⦁ Oversees daily work activities, provides training and guidance, monitors performance, and ensures work is completed accurately and efficiently
⦁ Performs advanced or more complex functional work alongside staff while supporting departmental operations and service delivery
⦁ Provides direct day-to-day leadership and guidance to staff to support effective task completion and employee development

Service Excellence
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
⦁ Supports the mission, values, and 3 goals and 8 principles of the College

Supervision
Works under the general supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor's degree and five (5) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience
⦁ Two (2) years' working experience supervising (e.g., leading people, processes, programs, or projects that included planning, execution, and monitoring of outcomes)

Preferred Qualifications:

⦁ At least one (1) year’s working experience related to Enterprise Identity Management within the past ten (10) years
⦁ At least one (1) year’s working experience within IT or an Identity Access role in a higher education environment within the past ten (10) years
⦁ At least one (1) year’s working experience implementing RBAC in enterprise resource planning (ERP) platforms as well as Microsoft 365 and Azure
⦁ At least one (1) year’s working experience building IAM or Cloud IAM programs from the ground up, including all aspects of people, process, and technology
⦁ At least one (1) year’s working experience planning and leading internal and external teams, projects or processes
⦁ At least one (1) year’s working experience implementing IT controls in alignment with Texas Department of Information Resources (DIR) guidelines and standards

Knowledge, Skills and Abilities:

⦁ Knowledge of IAM principles across cloud and on-premises enterprise environments, including authentication and authorization frameworks for external users and clients
⦁ Skilled in leading, organizing, and prioritizing multiple concurrent tasks and projects in a fast-paced environment, ensuring accuracy while effectively managing time, resources, and stakeholder needs
⦁ Skilled in the advanced application of Microsoft Excel, Word, Outlook, and PowerPoint
⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
⦁ Ability to work effectively both independently and as part of a team in collaborative environments, engaging with individuals across a range of technical skills levels
⦁ Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information[

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.