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Job Summary:
This role is responsible for providing leadership over the planning, development, and implementation of innovative, high-impact learning and development experiences to advance the strategic vision of the college’s goals and principles. The position is responsible for managing and supporting the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of TCCD employees.
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Primary Duties and Responsibilities:
Essential Performance Requirements*
⦁ Designs, develops, and implements organization-wide strategic learning and development programming
Researches, creates, and customizes professional quality training and professional development materials for delivery
⦁ Consults with leaders to assess needs and design custom solutions based on needs
⦁ Manages assigned programs and projects
⦁ Reviews instructional materials from a variety of vendors and chooses appropriate materials based on intended session goals and objectives
⦁ Collaborates with faculty and staff groups on instructional and learning and development trends
⦁ Evaluates programs, services, resources, and facilitator performance to assess effectiveness, drive continuous improvement, and ensure learning solutions, technologies, and delivery methods remain current, relevant, and aligned with organizational needs
⦁ Utilizes artificial intelligence and emerging technologies to improve departmental operations, enhance learning and development services, support data-informed decision-making, and foster innovation across programs, projects, and strategic initiatives.
⦁ Utilizes knowledge of adult learning styles, instructional design, group dynamics, interactive learning methods, quality improvement processes, and group process facilitation to enhance program portfolio
⦁ Conducts needs assessments using data-informed evaluation methods to identify current and future learning and development priorities, ensuring programs, resources, and services align with organizational goals.
⦁ Delivers small and large-group professional development sessions in an engaging manner to a range of audiences using a variety of instructional approaches and delivery methodologies
General Supervision and Management
⦁ Responsible for personnel management, evaluation, and development of assigned operational and learning and development staff
⦁ Provides leadership in identifying, directing, continuously monitoring, and supporting training and development designs and implementation
⦁ Supervises and develops a team of learning facilitators for the planning, coordination, delivery, and evaluation of professional learning programs
Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
⦁ Supports the mission, values, goals, and principles of the College
Supervision
⦁ Works under the general supervision of the Executive Director of Org Development and Faculty Affairs
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
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Required Minimum Qualifications:
⦁ Master's degree
⦁ Five (5) years of working experience directly related to the Essential Performance Requirements
⦁ Three (3) years’ experience supervising direct reports, including assigning work, managing performance, coaching employees, and supporting employee development
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Knowledge, Skills and Abilities:
⦁ Knowledge of core learning theories, frameworks and assessments and ability to use these in a practical way
⦁ Knowledge of adult learning principles and change methodologies
⦁ Skilled with planning and project management
⦁ Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication
⦁ Ability to organize and prioritize work and manage multiple tasks and projects
⦁ Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
⦁ Ability to understand data and analytics to enhance effectiveness and efficiency of learning programs and tools
⦁ Ability to think strategically and translate functional or organizational performance gaps into learning and development strategies
⦁ Ability to think critically to effectively solve and communicate problems where the demands for work are varied, and unpredictable in scope and volume
⦁ Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
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Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
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