ADMINISTRATIVE SUPPORT SPECIALIST
Job no: 530070
Position type: Full-time
Location: PHOENIX
Division/Equivalent: STATE OF AZ
School/Unit: CORPORATION COMMISSION
Department/Office: CC500-CC-UTILITIES DIVISION
Categories: Administrative Support/Customer Service, Telecommunications/Utilities
CORPORATION COMMISSIONThe Arizona Corporation Commission (ACC) is one of the most unique state agencies in Arizona and one of only 13 public utility commissions in the country where commissioners are elected. Established by the Arizona Constitution, the ACC is a medium-sized agency with offices in Phoenix and Tucson. Our mission is diverse—spanning utility rate making; securities registration and enforcement; rail and pipeline safety; and corporate business filings—and we boast an average employment tenure of nearly 10 years. Learn more by visiting www.azcc.gov. |
ADMINISTRATIVE SUPPORT SPECIALIST
Job Location: |
Address: 1200 W. Washington, Phoenix, AZ 85007
Posting Details: |
Anticipated Hiring Rate: $21-$25 per hour
Grade: 18
Job Summary: |
The Utilities Division recommends thoroughly researched, sound regulatory policy and rate recommendations to the Commissioners, based on a balanced analysis of the benefits and impacts on all stakeholders and consistent with the public interest. We are looking for a skilled administrator to join our team.
Job Duties: |
You will be a part of a team in processing incoming staff reports, testimonies, Open Meeting items, Memos and Letters from division staff. Processing these documents requires special formatting, routing, editing, copying, and submitting to Docket Control for posting and is a significant requirement of the job. You will rotate coverage of the Utilities Division front desk which includes answering phones and routing calls, greeting incoming visitors, routing incoming mail, and operating standard office equipment. You may complete daily mail delivery on behalf of the Utilities Division and maintain and file all Consumer Service Section's complaints. You will also prepare, process, route, file, scan and post all tariffs and assist customers in locating and copying tariffs. You will provide administrative assistance to all other division sections, provide backup for your team members, the Executive Director Executive Assistant, and Executive Assistant in the Commission Wing as necessary.
Knowledge, Skills & Abilities (KSAs): |
- Extensive abilities in Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Excellent customer service skills
- Ability to effectively coordinate the activities of multiple ongoing programs, staying organized and meeting deadlines
- Professional oral and written communication skills
- Highly developed organization and time management skills
- Ability to work effectively as part of a team
Selective Preference(s): |
N/A
Pre-Employment Requirements: |
Any offer of employment is contingent upon successful completion of an employment/reference check and confirmation of any degrees/certifications.
A.R.S. Section 40-101 prohibits Commission employees from having certain financial interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits: |
- Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, generous paid vacation and sick leave programs, and Paid Parental Leave for those who qualify
- Free parking; carpooling resources and incentives; fully subsidized public transit
- Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer
- Interesting, challenging work in a public sector environment with the chance to make a real difference in our state
- We are a recognized Arizona Veteran Supportive Employer
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement: |
This position qualifies for participation in the Arizona State Retirement System (ASRS) defined benefit pension.
Contact Us: |
If you have any questions, please email HumanResources@azcc.gov for assistance.
Advertised: US Mountain Standard Time
Application close: US Mountain Standard Time
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