1740 West Adams Street Suite 3600

Phoenix, Arizona 85007

Annual Salary: $45,000 

Grade: 15

This position will close November 29, 2024  

The Arizona Board of Behavioral Health Examiners is seeking a motivated individual to join our team in the role of Administrative Assistant III.

• Writes correspondence and responds to questions via thentia portal, email, phone, and/or in person regarding the license and application process

• Assist other staff with credentialing and provides back-up for the front desk reception area

• Assist with substantive review of applications for licensure

• Retrieve test scores from national testing entities

• Close application files after each Board meeting

• Register applicants with national testing entities

• Process incoming mail

• Issue licenses

• Answer phones

• Other duties as assigned

Knowledge:

• Administrative Rules & Statutes of the Board of Behavioral Health Examiners

• Knowledge and function of regulatory operations

• Rules related to the release of public information

• Applicable retention policies and practices

• Rules related to Confidentiality Acts

• General office practices

• Application processes

Skills:

• Computer skills necessary for using a complex database, word processing, and spreadsheet applications

• Clear, concise, logical, and professional writing skills

• Excellent written and verbal communication skills

• Organizational and time management skills

• Critical analysis of complex information

• Customer service skills

Ability:

• Coordinating and analyzing abilities

• Critical thinking abilities

• Ability to multi-task

• Planning abilities

• Experience with word processing and spreadsheets

• Customer Service Experience

• Database Experience

• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation plus 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Note that enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Recruitment at staffing@azdoa.gov for assistance