Division of Education and Compliance
1600 W Monroe St. Phoenix, AZ 85007

Salary: $19.97/Hourly

Grade: 19

Closing Date: 4/23/2026

The Specialty Programs Tax Auditor 2 performs routine to moderately complex auditing work to ensure taxpayer compliance with Arizona state tax laws, rules, and regulations related to specialty tax programs, including but not limited to Vehicle, Boat, and Aircraft Use Tax, Liquor Luxury Tax, and Bingo Tax.
This position is responsible for conducting desk audits, analyzing taxpayer information, determining tax liability, and issuing assessments in accordance with established guidelines and procedures. The Auditor 2 applies Arizona tax laws to varying scenarios while managing a consistent caseload.
This role also supports taxpayer education, resolves inquiries, and contributes to improving compliance and efficiency within the Arizona Department of Revenue (ADOR).

Desk Audits

• Processes desk audits for vehicle, boat, and aircraft use tax to include:
  
• Vehicle: Upon receiving notice from Arizona Department of Transportation (ADOT) regarding recently registered vehicles, review and determine if use tax was paid at time of purchase; applies established guidelines to determine tax due and issues notice of proposed assessment when applicable.
  
• Boat: Reviews self-reported boat purchase information, determines use tax owed, and processes payments in accordance with established procedures; provides required documentation for Game and Fish registration.
  
• Aircraft: Upon receiving notice from ADOT, send questionnaires for new registrations to determine if use tax is due, and if not paid then administer notice of proposed assessment to taxpayer
  
• Researches and resolves Waste Tire Fee inquiries using established policies and procedures.
  
• Applies established auditing procedures and program guidelines to ensure accurate and consistent outcomes.
  
• Manages assigned caseload to meet timeliness and accuracy expectations.

Research & Analysis 

• Conducts research and analysis related to specialty tax programs by applying Arizona statutes, rules, regulations, and established program guidelines.
• Reviews taxpayer inquiries and supporting documentation to determine appropriate resolution.
  
• Identifies discrepancies or missing information and takes appropriate action based on established procedures.
  
• Assists in maintaining and applying standard operating procedures (SOPs) and training materials.

Customer Service and Taxpayer Education 

• Provides taxpayer assistance by explaining audit processes, tax determinations, and applicable laws, rules, and regulations.
  
• Responds to taxpayer inquiries via phone and email in a timely and professional manner.
  
• Explains tax liabilities, calculations, and required actions to support compliance.
  
• Assists taxpayers in resolving issues and completing required payments accurately
  Special Projects
  
• Coordinates, participates in, and/or supports projects or programs specific to the Speciality Tax unit
  
• Traveling in-state for the purpose of field inspections, as needed

Agency/Department Compliance & Continuous Improvement 

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
  
• Actively contributes to team and individual effectiveness through the following: -
  
• Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
  
• Completes all required training in a timely manner.
  
• Participates in assigned work teams as appropriate.
  
• May complete periodic metrics, projects, huddle boards and reports as requested.
  
• Prepares for and actively participates in 1:1 coaching with supervisor
  
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
  

• Working knowledge of state tax laws, rules, and regulations as it relates to specialty taxes
• Working knowledge of federal tax laws, rules, and regulations as it relates to specialty taxes
• Working knowledge of specialty tax programs policies and procedures
• Knowledge of generally accepted auditing standards (GAAS)

 Skills

• Strong verbal, written, and listening communication skills
  
• Effective organization and time management skills with the ability to make measurable progress on multiple priorities
  
• Strong interpersonal skills and demeanor
  
• Strong critical thinking and problem-solving skills
• Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive

Ability

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona
  
• Department of Public Safety
  
• Ability to interpret and draw meaningful conclusions from information obtained
  
• Ability to thoroughly examine data, identify patterns, and present findings clearly
  
• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
  
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
  
• Ability to understand and solve problems 
  
• Ability to learn and apply LEAN concepts, principles, and tools
  
• Ability to travel up to 10% of the time to conduct field audit work and/or participate in hearings
  
• Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another

• Associate’s or Bachelor's Degree in Accounting or closely related field
  
• Auditing experience
  
• Experience with Continuous Improvement/LEAN
  
• Bilingual in English/Spanish
  
• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
  
• Minimum one (1) year related experience as an Auditor, or equivalent experience

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
• State and Federal Criminal Background Check, including fingerprinting
• Arizona Tax Filing Records Check
• If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona provides a world class comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement 
• Stipend Opportunities 
• Infant at Work Program 
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.