Address:  409 West Riordan Road, flagstaff, AZ 86001 

Salary: $16.00 - $17.50 per hour 

Grade: 15

Closing Date: May 18, 2026

Under general supervision, performs a variety of skilled and specialized work activities in the operation of a historic park, and ensures public safety by enforcing Park rules and regulations. Interprets historic objects/artifacts for visitors and school groups through guided tours and presentations.

This position must be able to work weekends and holidays and could possibly relocate to another state park seasonally and/or permanently.

- Programmatic - Hosts visitors; researches, develops, and conducts interpretive programs and guided tours of the Riordan Mansion; Provides information in response to visitor questions, direction, guidance, and concerns.

- Customer Service - Provides customer service by phone and in-person and responds to public inquiries about park hours, accommodations, and reservations.

- Public & Staff Safety - Prepare the buildings and grounds for visitors while checking for safety, basic facility and grounds maintenance, cleaning handrails, vacuuming, dusting artifacts and exhibits, litter collection. Promote the safety of park visitors and enforces Park rules and protect park resources; utilizes two-way radio communication system;

- Cash Handling - Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases.

Knowledge of:
principles and processes for providing customer and personal services. Knowledge of interpretive programs (historical, environmental/biological/ecological/geological) based work; Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.

Skill in:
Public relations and information dissemination; active listening; service orientation; critical thinking; driving and operating automotive equipment; basic curatorial techniques.

Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships.Conduct hour long guided tours of a historic house museum.

The ideal candidate for this position will have one year of  Park Ranger Assistant experience or two years of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

This is a temporary assignment with no benefits.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.