Technical Support - New Technology
Job no: 492911
Work type: Full time
Location: Melbourne
Categories: Trades
Why join Schindler?
At Schindler, our people and culture set us apart. We are committed to developing our employees into industry leaders through continuous learning, hands-on experience, and career progression opportunities.
You’ll be part of a supportive, high-performing team working on cutting-edge lift technologies, with strong job stability and a clear growth trajectory. We take pride in promoting from within and investing in your long-term career.
About the Role
We have an exciting opportunity for an experienced Technical Field Support Specialist to join our Sydney team. Reporting to the Branch Technical Manager, this role plays a critical part in supporting Schindler’s New Technologies portfolio.
You will provide high-level technical support across installations and commissioning, while also driving capability development within our field workforce. This includes delivering training, mentoring technicians, and ensuring best practice methodologies across projects.
This role is ideal for someone currently working in Technical Support, TSG, Field Engineering, or a Senior Lift Technician looking to step into a leadership and development-focused position.
Key Responsibilities
- Provide expert technical support to field teams (onsite and remote)
- Support installations, commissioning, tuning, and testing of equipment
- Assist Project Managers on new installations and modernisations
- Identify skill gaps and deliver training, mentoring, and development
- Drive installation efficiency and promote best practice methods
- Support integration with third-party systems and resolve complex issues
- Improve reliability and proactively address recurring faults
- Ensure high-quality handovers and compliance with safety and lift standards
What we are looking for?
- Electrical Trade Qualification (recognised in Australia)
- Minimum 8 years’ experience in the lift industry
- Strong technical expertise in elevator systems, installation, and commissioning
- Proven fault-finding ability across Schindler and third-party equipment
- Sound knowledge of lift codes (AS1735, EN81) and standards
- Excellent communication, training, and facilitation skills
- Strong leadership, problem-solving, and stakeholder engagement abilities
- Commitment to safety, quality, and continuous improvement
What’s in it for you?
This role is an excellent opportunity for you to expand your existing skills in a large, global organisation. At Schindler, we have a great culture that is supportive and inclusive. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.
How to apply?
If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, please visit our Career site and complete our online application form. If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.
We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.
Advertised: AUS Eastern Standard Time
Application close:
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