Job Summary/Basic Functions

The Assistant/Associate Director provides strategic leadership within Academic Affairs by optimizing the technological infrastructure underpinning Academic Affairs advising strategies and orchestrating and overseeing the technical lifecycle of Credit for Prior Learning (CPL). Key responsibilities of this position will be: developing and supporting academic advising strategies; providing technical support for Credit for Prior Learning; representing Academic Affairs on institutional committees and task forces; staying current on emerging CPL trends and advising technology; and executing special assignments and responsibilities as needed.

Minimum Qualifications

Education: Master's degree in Higher Ed, Counseling, or a related field.

Experience: 3 years in academic advising, credit for prior learning, Registrar, or equivalent. Proficiency in Banner, Slate and Degree Audit systems, Microsoft Office. Experience leading projects or small committees.

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

• 70% - Academic Advising Strategies: develop and manage data analytics and enrollment reports to provide actionable insights, facilitating proactive student outreach and strategic course planning; provide support to various advising centers during peak periods or vacancies; assist the strategic administration of advisor assignments by serving as the primary liaison to department chairs and associate deans, provide expert troubleshooting and consultation to resolve complex caseload and workflow challenges; support advising centers in Slate inbox management; serve as a point of contact for Success First online students; manage petitions for AGS/BGS degrees; other duties as assigned. - (Essential)
• 20% - Credit for Prior Learning (CPL) Technical Support: manage the technical aspects for CPL submissions/review; serve as the functional expert for the student information system regarding CPL submissions; coordinate with faculty for routing of review; assist in training faculty/professional advisors on CPL; provide assistance in the management of Credit for Prior Learning review and tracking. - (Essential)
• 10% - Flexible Responsibilities: represent Academic Affairs on institutional committees and task forces; stay current on emerging trends in Credit for Prior Learning (CPL) and advising technology; execute additional responsibilities and special assignments as directed by the Senior Director of Academic Affairs Advising and/or Associate Provost to meet the dynamic needs of the Provost Office. - (Essential)