Title: Fiscal Technician Senior, Richmond District, (W1515)

State Role Title: Admin. and Office Specialist III

Hiring Range: $47,000 - $52,000, (salary commensurate with experience)

Pay Band: 3

Agency: Department of Social Services

Location: DCSE - Richmond District

Agency Website: www.dss.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

NOTE: This position is only open to current state Virginia Dept. of Social Services employees.

The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 251,000 cases to ensure that child support payments of $590 million per year reach families across the Commonwealth.

This position serves as the lead fiscal agent for child support cases, engaging families for success so that they have the financial and family support they need to grow and thrive. Researches documentation and verifies calculations and balances of financial accounts to support actions by case management staff (establishment, court, review/adjustment and enforcement). Completes timely and accurate receipt, deposit and disbursements of payments, communicating directly with clients and employers as needed. Performs in supervisory or workload coordination role and will provide direct support to the Division of Child Support Enforcement.

VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia’s families.

Minimum Qualifications

Demonstrated ability to give guidance and training to others that promotes teamwork, improving member contributions and team results; ability to organize and direct the work flow of others

Ability to interpret and apply policies and procedures pertaining to Child Support Enforcement

Knowledge of accounting or bookkeeping principles and/or practices.

Ability to analyze legal and financial data and reports; to perform mathematical computations and reconciliation of financial data.

Ability to:
Plan, organize and manage multiple priorities
Independently research cases to resolve moderately difficult problems
Analyze legal reports
Work with a diverse audience to communicate effectively orally and in writing with the general public
Apply supervisory principles and techniques

Skill in:
Conflict resolution
Using a personal computer, spreadsheet and word processing applications (Microsoft Word and Excel), and automated information/financial systems.

Additional Considerations

Work experience providing customer service to the general public in an office environment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

NOTE: This position is only open to current state Virginia Dept. of Social Services employees.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)

Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.