Imagine a role where your expertise directly impacts road safety across the entire Commonwealth. As our Compliance Review Manager, you'll be the driving force behind ensuring Virginia's driver training schools, improvement clinics, and third-party testers maintain the highest standards of excellence and integrity. 

This isn't just about checking boxes—it's about creating a culture of compliance that protects the public, supports businesses, and makes Virginia's roads safer for everyone. 

What Makes This Role Exceptional 

Be the Expert Others Turn To 
Serve as the go-to authority on compliance programs affecting thousands of drivers and dozens of training providers. Your knowledge will shape policy, resolve complex issues, and set the standard for excellence. 

Make Decisions That Matter 
Prepare for and represent the DMV in administrative hearings. Your analytical skills and thorough preparation will ensure fair outcomes and uphold regulatory integrity. 

Innovate and Improve 
Discover new strategies, recommend policies, and implement programs that enhance compliance operations. You'll have the autonomy to identify problems and create solutions that drive meaningful change. 

Lead and Mentor 
Develop training programs for staff, share your expertise, and help build a team of compliance professionals who understand both the letter and spirit of the law. 

Your Day-to-Day Impact 

• Strategic Leadership: Assist in managing the Driver Training Work Center's entire compliance program in coordination with Driver License Quality Assurance personnel 

• Expert Analysis: Review compliance reports from DLQA Examiners and prepare comprehensive, well-reasoned responses for training schools, clinics, and testers 

• Clear Communication: Interpret and explain complex regulations from the Virginia Motor Vehicle Code to diverse audiences—from frontline staff to business owners 

• Data-Driven Decisions: Evaluate business processes, analyze compliance data, and provide recommendations that result in real improvements 

• Relationship Building: Collaborate seamlessly with colleagues, other agencies, and business partners to promote fair and uniform application of laws and regulations 

What You Bring to the Table 

Core Expertise: 

• Extensive knowledge of public and business administration principles 

• Proven ability to define compliance objectives and design effective procedures 

• Strong analytical skills—you can evaluate workflows, spot issues, and reach logical conclusions 

• Exceptional written and verbal communication skills with attention to grammatical precision 

Professional Skills: 

• Ability to organize multiple priorities and work independently with minimal supervision 

• Proficiency with computers and software for correspondence, reporting, and data analysis 

• Experience planning, organizing, and training others 

• Natural problem-solver with strong interpersonal skills and team collaboration abilities 

Approach: 

• Interpret complex policies and make them accessible to everyone 

• Build and maintain positive working relationships across organizational boundaries 

• Detail-oriented but never lose sight of the bigger picture