Title: Operations Consultant

State Role Title: Prog Admin Specialist III

Hiring Range: Up to $86,280

Pay Band: 6

Agency: Dept of Ed Central Operations

Location: JAMES MONROE BUILDING

Agency Website: doe.virginia.gov

Recruitment Type: General Public - G

Job Duties

The VDOE oversees Virginia’s unified early childhood care and education system, including child care, family child care, Head Start and school-based PreK with the goals of ensuring families can choose high-quality, accessible, and safe options and every child is prepared for school and success. The Office of Child Care Health and Safety contributes to these efforts by helping providers comply with regulations and standards that create a foundation for healthy and safe care and education experiences.

In this role, you will research, analyze, and evaluate data and operational functions that help ensure quality management across the state in conjunction with departmental policies and procedures. Support the Office of Child Care Health and Safety team by ensuring all staff have the necessary tools and resources to successfully perform work responsibilities.

Minimum Qualifications

• Strong analytical, problem-solving, and decision-making skills.
  
• Ability to manage multiple priorities in a high-volume environment while meeting deadlines.
  
• Proven ability to provide timely and appropriate technical assistance to a wide range of individuals (e.g., licensing staff, providers of child day programs, management, public officials, etc.) seeking assistance with policies and procedures.
  
• Demonstrated capacity for self-directed work.
  
• Demonstrated ability to collaborate effectively within a team environment.
  
• Ability to coordinate and lead team assignments by setting and meeting objectives, goals, and target completion dates.
  
• Knowledge of the principles and techniques of project planning and management.
  
• Demonstrated ability to prepare, edit and oversee the preparation of complex documents.
  
• Demonstrated ability to effectively analyze and organize documents submitted from organizations, document oral and written argument from licensees and the general public.
  
• Strong attention to detail.
  
• Considerable knowledge of conflict analysis and resolution techniques.
  
• Proficiency in using a variety of software applications, including Microsoft Word, Excel, Adobe Acrobat, teleconferencing platforms, and online systems for data collection and reporting.

Additional Considerations

• Supervisory experience is preferred.
  
• Experience with fleet management, document management (storage, retention, digitization and secure disposal), and postal services.
  
• Experience using eVA, the Commonwealth’s eProcurement system.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

A résumé will be accepted in lieu of a completed state application. Applications submitted via e-mail, postal service, fax or hand-delivered will not be considered. Successful candidates must pass a criminal background check. Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire.

This role will require completion of a Statement of Economic Interests (SOEI), which is filed annual with the General Assembly.

Reasonable accommodations are available to persons with disabilities during the application and/or interview process. For assistance call: (804) 225-2021, [TTY: 786-8389]

Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.

Contact Information

Name: Human Resources

Phone: N/A

Email: humanresources@doe.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.