Title: Assistant Registrar

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Office of the Provost and Academic Affairs

Department: Elon University School of Law

Location: Elon - Charlotte Campus

Position Summary

Under the general direction of the Vice Dean, Associate Dean for Academic Affairs and Registrar, manages registration and class scheduling functions and administers the creation and maintenance of permanent academic/administrative records for the Charlotte Flex JD Program. Assures the integrity, security, condition, and access to these documents. Although located in Charlotte, some travel to Greensboro will be required.

Essential Duties and Responsibilities:

• Assume primary responsibility for tracking and supporting part-time Charlotte Flex students and faculty.
• Coordinate mid-term and final exam scheduling and accommodations.
• Serve as secondary administrator for ExamSoft software.
• Assist with maintaining electronic and/or physical confidential student documents maintenance.
• Create enrollment, degree verification, and bar certification documents as requested.
• Manage the processes to distribute exam packets.
• Use student information system (Ellucian Colleague) to address various inquiries from students, staff, faculty, and administration, to include but not be limited to registration and class scheduling.
• Maintain an updated listing of all graduating students and bar exam results.
• Assist with the processing and tracking of dean certificates, bar certifications, and relevant forms for current year graduates as well as alumni.
• Assist with the coordination of details and activities relevant to graduation.
• Assist the Registrar with data reporting, academic catalog, and webpage maintenance as requested.
• Assist the Registrar with daily office responsibilities.
• Assist the Office of Career and Student Development (OCSD) with Character & Fitness forms, practice certificates.
• Assist with other offices such as Office of Academic Success (OAS), University Registrar, Director of Academic & Admin Services, faculty assistants, etc. as needed.
• Maintain storage of completed faculty files.
• Scan and properly index remaining alumni files.
• This position demands accuracy, honesty, integrity, and the ability to work within a diverse student body.
• Always maintain a professional appearance and demeanor.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice by the Vice Dean, Registrar, or Associate Dean of Academic Affairs.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

• Bachelor’s degree required.
• At least two years’ experience in a registrar’s office preferred but not required or an equivalent combination of relevant education and/or experience.
• Ellucian Colleague, ExamSoft experience preferred but not required; comprehensive knowledge and skills in Microsoft Office Suite required.
• Document scanning, imaging, and indexing experience preferred.
• Experience in a higher education or non-profit sector required. Academic administration or student services experience preferred.
• Demonstrated ability to maintain confidentiality.
• Ability to deal effectively with a wide range of people.
• Excellent communication and organizational skills.
• Ability to effectively prioritize, coordinate, and manage multiple tasks, projects, and responsibilities.
• Knowledge of FERPA (Family Educational Rights and Privacy Act) preferred.
• Knowledge of the American Bar Association (ABA) policies and guidelines preferred.

Knowledge, Skills, and Abilities

• Remain informed of academic policy changes and guidelines that impact student records.
• Collaborate regarding ongoing process improvement opportunities and creation of an increasingly effective work environment.
• Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation.
• Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
• Proficiency with Microsoft Word, Outlook, Excel, Adobe, and the Internet
• Excellent computer skills including the ability to learn and use University data systems
• Detail oriented and able to produce highly accurate work
• Ability to exercise good judgement in sensitive, complex and/or new situations
• Ability to maintain confidentiality at all times
• Ability to set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
• Self-motivated, with the ability to anticipate needs and initiate action
• Demonstrate tact, a positive attitude, courtesy and discretion in dealing with faculty, staff, students, and the public
• Manage multiple, concurrent projects, and meet strict deadlines
• Work independently as well as function effectively in a team within a diverse group of people

Job Duties

• Remain informed of academic policy changes and guidelines that impact student records.
• Collaborate regarding ongoing process improvement opportunities and creation of an increasingly effective work environment.
• Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation
• Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
• Proficiency with Microsoft Word, Outlook, Excel, Adobe, and the Internet
• Excellent computer skills including the ability to learn and use University data systems
• Detail oriented and able to produce highly accurate work
• Ability to exercise good judgement in sensitive, complex and/or new situations
• Ability to maintain confidentiality at all times
• Ability to set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
• Self-motivated, with the ability to anticipate needs and initiate action
• Demonstrate tact, a positive attitude, courtesy and discretion in dealing with faculty, staff, students, and the public
• Manage multiple, concurrent projects, and meet strict deadlines
• Work independently as well as function effectively in a team within a diverse group of people