Position Title: Department Head, Access Services

Employee Classification: Lib Dept Head,Circulation

College/Division: Library

Department: 390225-LIBRARY ACCESS SERVICES

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $85,000-90,000

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  New Mexico State University, a Hispanic and Minority Serving Institution in sunny southern New Mexico, invites qualified applicants with demonstrable experience and leadership in library public service environments to apply for the position of NMSU Library Access Services Department Head. Successful candidates for this 12-month faculty appointment will be committed to collegiality, librarianship, scholarship and creative activity, service, and outreach, providing a superior patron experience to a diverse student body, faculty, and community.

Classification Summary:
Department Head: 12-month position at the rank of Assistant Professor Tenure Track or Associate Professor Tenured, based on qualifications outlined in the NMSU Library Promotion and Tenure Policy: https://lib.nmsu.edu/aboutus/promotiontenure.html

Classification Standard Duties:
Reporting to the Dean of the Library, the Access Services Department Head is a 12-month faculty position with administrative responsibilities for the operation of the department and its units. Responsible for oversight of access services, circulation, reserves, interlibrary loan, stack maintenance, facility maintenance, and security.

As a department head, serves on the NMSU Library Management Team, contributing to library-wide planning, policymaking, goal setting, and assessment efforts.

Ensures compliance with relevant library and university policies and procedures. Complies with department head roles and responsibilities as specified in New Mexico State University Administrative Rules and Procedures 6.72-Department Heads Responsibilities, including academic leadership, effective management, departmental advocacy, college and university stewardship, liaison to the dean, policy compliance, and recruitment.

Required Education, Experience, Certification/License, Equivalency
MLS degree or equivalent from an ALA-accredited program

Two years management experience in a library public services environment

Experience administering an Integrated Library System (ILS)

Knowledge, Skills and Abilities
• Knowledge of library access services environment, including circulation, reserves, collection management, interlibrary loan/document delivery
• Knowledge of, and working experience with, Integrated Library Systems as related to access services
• Knowledge of new technologies that support information organization and delivery
• Knowledge of copyright related to information delivery in a library setting
• Technological skills that enhance access and patron services
• Excellent leadership skills
• Project management skills
• Skills in data-driven decision making
• Creative problem-solving skills
• Excellent interpersonal communication skills
• Skills in examining and revising operations and procedures
• Skills in developing and implementing new strategies
• Ability to work collaboratively with diverse groups
• Ability to organize resources and establish priorities
• Ability to effectively manage, supervise and evaluate employees
• Ability to work as a team member across library departments
• Ability to develop, plan, and implement short and long-range goals

Job Duties and Responsibilities
• Manage 10 FTE staff and approximately 40 student employees
• Administer and provide overall leadership for Access Services department
• Ensure effective and high-quality departmental services, including circulation, reserves, collection management, interlibrary loan/document delivery
• Develop and communicate goals and objectives for the department
• Collaborate with internal and external entities to establish and develop services beneficial to library users · Oversee workflows and quality control measures
• Work cooperatively to address facilities, safety and security issues
• Assess the effectiveness and impact of departmental services to both the university and broader communities
• Foster an equitable and inclusive environment for diverse populations
• Serve as intermediary between library administration and the department
• Contribute to departmental and library-wide planning, policymaking, goal setting, and assessment efforts
• Serve as a member of the library’s management team · Serve on library and campus committees
• As a member of the library faculty, pursue an active and ongoing program of professional development appropriate to rank at the university, with responsibility to achieve in:
o Librarianship
o Scholarship and Creative Activity
o Service
o Outreach
• Ensure compliance with relevant library and university policies and procedures, including department head roles and responsibilities as specified in NMSU Administrative Rules and Procedures 6.72: Department Heads Responsibilities https://arp.nmsu.edu/chapter-6/6-72.html

Preferred Qualifications

Special Requirements of the Position

Department Contact:  Leticia Phetteplace, leti@nmsu.edu 575-646-1808

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: May work evening/weekends

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.