Department Contact: Dénise Rodriguez-Strawn, harley@nmsu.edu

Internal or External Search: External - Open to all applicants

Advertising Summary: This is a remote position; however, applicants must reside in New Mexico to be considered. New Mexico State University’s Global Campus seeks two Course Operations Support Specialists to support course scheduling, evaluations, and enrollment monitoring for the Academic Effectiveness unit. This entry-level role manages course data in systems such as Quick Base and CourseLeaf, tracks faculty assignments, and ensures accuracy in academic records. The ideal candidate is detail-oriented, tech-savvy, and thrives in a collaborative, fast-paced environment.

Position Details

Position Title: University Scheduling Coordinator

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Location: Remote

Offsite Location (if applicable): This is a remote position; however, applicants must reside in New Mexico to be considered.

Target Hourly/Salary Rate: 16.83; Commensurate with experience

Appointment Full-time Equivalency: 1.0

FLSA Status: Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: The Course Operations Support Specialist plays a key role in supporting the operational functions of the Academic Effectiveness unit. This entry-level position manages course data, coordinates course evaluation processes, monitors enrollment metrics, and maintains communication records for academic scheduling. This role is ideal for a detail-oriented individual proficient with academic data systems who thrives in a collaborative, fast-paced environment.
Key Responsibilities:
• Course Evaluation Support
• Initiate and track course evaluations each semester with the Academic Effectiveness team.
• Enrollment & Scheduling Monitoring
• Monitor student enrollment trends and course waitlists throughout each academic session.
• Track instructor assignments and identify unresolved “To Be Announced” (TBA) course sections before semester start dates.
• Data & System Management
• Maintained and updated course records using institutional platforms such as Quick Base (QB) and CourseLeaf.
• Track and record contract approval rates for faculty using QB and supplementary spreadsheets.
• Import and validate course data from CourseLeaf to ensure alignment with scheduling records and institutional standards.
• Communication & Coordination
• Regularly update and maintain the contact list of Department Heads and Program Managers.
• Serve as a communication liaison by routing scheduling updates and relevant course operation information to academic leadership.

Qualifications

Required Education and Experience: 
Required Education:Bachelor's degree in a related field.; Required Experience:Two (2) years of experience related to the standard duties as outlined.; Equivalency:Any equivalent combination of education, training and/or experience as approved by Human Resource Services.; Required Certification/License:

Equivalent Qualifications: 
{sTAOther13}

Preferred Qualifications: 

Special Certification/Licensure: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.