Department Contact: Jacob Nevarez, janevare@nmsu.edu

Internal or External Search: External - Open to all applicants

Advertising Summary: Thank you for your interest in joining our team! The Director of Auxiliary Operations provides strategic leadership and oversight for campus auxiliary services, including the student union, housing, conference services, parking and transit, ID card services, mail, and storage. This role drives operational excellence, revenue growth, and innovative, student-centered initiatives that enhance campus life and community engagement.

Position Details

Position Title: Director Auxiliary Operations

College/Division: Auxiliary Services

Department: 520950-CORBETT CENTER

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $77,235.92 - $100,406.80; Commensurate with Qualifications

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: Provide strategic leadership, direction, and support to ensure effective planning and continuous assessment to evaluate and strengthen auxiliary operations. Promote an inclusive, welcoming, and engaging student union environment to support student personal, social, and academic success. Oversee supervision of personnel, including workload allocation, adequate training, promotion, and enforcement of university policies, procedures, guidelines, and controls; problem resolution, performance evaluations, and personnel action recommendations; motivate and lead employees to achieve peak productivity, performance, and consistent professional development. Drive continuous efforts to improve operations and streamline work processes. Provide an innovative, responsive, customer-friendly, and safe environment. Implement and oversee administrative, operational, and procedural aspects of auxiliary operations. Develop and implement departmental procedures, guidelines, and practices per university policies and procedures. Direct the development and implementation of marketing plans to increase use, patronage, and revenue where applicable. Plan and forecast utilization requirements, staffing requirements, equipment maintenance, and replacement. Develop and manage operating budgets, funding, and rate proposals for the student union, conference services, ID card services, transit, parking, mail services, and campus storage facility. Oversee the transit services contracted with the City of Las Cruces in collaboration with ASNMSU and the University. Collaborate with the Facilities and Services division and Sodexo to manage service-level agreements for custodial and maintenance services. Serve as liaison between areas of responsibility, University Departments, student organizations and the community as required. Perform related duties as required.

Knowledge, Skills, and Abilities:University and department policies and procedures; principles and practices of organization and administration; principles of supervision, training, and performance evaluation. Short- and long-range planning; problem analysis and resolution; report preparation and presentation; public contact and relations; oral and written communication. Direct, evaluate, train, and supervise the work of assigned personnel; develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities; analyze and evaluate information. Direct and oversee various Auxiliary university-wide operational functions.Ensure services are delivered effectively to support the needs of the university.Maintain up-to-date knowledge of the regulations, policies, requirements, and eligibility criteria for assigned operations and services. Ensure internal compliance with university policies, procedures, and practices. Ensure compliance with federal, state and local regulatory rules and regulations to include food code, building code, etc. Ability to plan, design, and help guide construction and renovation projects of auxiliary facilities and parking lots. Participate in developing, implementing, and maintaining departmental policies and procedures. Ensure auxiliary-related decisions, initiatives, and priorities align with the university's comprehensive planning and budgeting guidelines. Participate as a member of the auxiliary administrative management team.

Qualifications

Required Education and Experience: 
Associate's Degree + 10 years of relevant experience or a Bachelor's degree + 8 years of relevant experience.

Equivalent Qualifications: 

Preferred Qualifications: 
Master's degree or higher preferred.

Special Certification/Licensure: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.