Department Contact: Brooke Stanley Tou, bastou@nmsu.edu, 575-646-6322

Internal or External Search: External - Open to all applicants

Advertising Summary: The Center of Innovation (COI) is looking for a Program Operations Director. The COI provides training and program implementation support to address the pressing need to strengthen and expand the behavioral health and other child and family-serving systems in New Mexico.

Position Details

Position Title: Program Operations Director

College/Division: Cooperative Extension Service

Department: 310021-EXTENSN HOME EC PGM UNIT

Location: Remote

Offsite Location (if applicable): Location Determined Upon Selection

Target Hourly/Salary Rate: Commensurate with qualifications.

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Contingent upon external funding

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: The Program Operations Director will direct and coordinate the planning, development, implementation, and management of the NM High-Fidelity Wraparound program, a comprehensive, grant-funded program housed in the Center of Innovation for Behavioral Health and Wellbeing in the Cooperative Extension Service.. The position provides supervision and oversight of program personnel and strategic leadership in aligning the program's mission with State of New Mexico expectations. The Program Operations Director serves as the principal point of collaboration and expertise in ensuring high-quality service delivery, sustainable funding, and impactful community partnerships. Responsibilities include overseeing the training implementation and evaluation team, ensuring that coaching and technical assistance is in alignment with High-Fidelity Practice of Wraparound, and serving as primary liaison between program personnel, University leadership, State of New Mexico funding partners and community stakeholders.

Qualifications

Required Education and Experience: 
Associate's Degree + 10 years of relevant experience or a Bachelor's degree + 8 years of relevant experience. Master's degree or higher preferred.

Equivalent Qualifications: 

Preferred Qualifications: 
Must be Certified Wraparound Facilitator and Endorsed Wraparound Coach in the State of New Mexico,

Special Certification/Licensure: 
Must have comprehensive knowledge of the NM High-Fidelity Wraparound training curriculum and coaching model. Expertise in training delivery and development standards utilizing diverse adult learning techniques. Knowledge of virtual and in person training best practices. Knowledge of State of New Mexico and University policy and procedures, knowledge of New Mexico State Agencies that work with/for children and families, organizational computer skills. Demonstrated personnel management and supervision experience and leadership skills. Strong program administration knowledge and skills. Strong communication abilities with diverse populations also required

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.