Working Title: Lead Carpet Technician

State Role Title: Trades Technician III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Business Services

Department: 300132 - Housekeeping AUX

Pay Rate: Pay Range

Specify Range or Amount: $41,000 - $42,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 12/1/2025

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

JMU Facilities Management is accepting applications for a Lead Carpet Technician. The shift for this position is Monday – Friday, 9:00 p.m. – 5:30 a.m., with overtime as required for special events and inclement weather.

Duties and Responsibilities:

• Provides professional carpet cleaning to the University customers with emphasis on excellent customer service.
• Leads, plans, schedules, and performs carpet cleaning services for James Madison University.
• Provides effective leadership to employees.
• Performs all repairs and preventive maintenance on carpet cleaning equipment.
• Orders replacement parts and cleaning chemicals.
• Provides leadership and guidance in the areas of water extraction or carpet cleaning for facilities that become effected by heavy rains, floods, and fires.
• The employee in this position will be considered designated, meaning the work performed is essential to university operations and the employee will be required to work during periods of authorized closings.

Qualifications:

Required:
• Knowledge of carpet cleaning techniques using industrial truck-mounted equipment.
• Knowledge of carpet cleaning chemicals.
• Ability to manage all carpet cleaning services including planning, scheduling, and performance of carpet cleaning services.
• Physical strength and ability to operate industrial cleaning equipment.
• Basic computer skills.
• Applicants must be at least 19 years old, possess a valid driver’s license for a minimum of 24 months, and have an acceptable motor vehicle report.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.