Working Title: Assistant Director for Faculty Qualifications and Planning

State Role Title: Administrative and Professional Faculty

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Strategic Planning and Engagement

Department: 100379 - Planning, Analytics, Institutional Resear

Pay Band: 

Pay Rate: Commensurate with Experience

Specify Range or Amount:  

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 06/22/2026

About JMU:

Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision
To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

James Madison University is seeking a highly motivated and experienced professional to serve as the Assistant Director for Faculty Qualifications and Planning to support academic excellence and institutional accreditation. This position is responsible for supporting the university’s compliance with SACSCOC standards and policies, which includes reviewing and maintaining accurate faculty qualifications and teaching assignment records.

The Assistant Director for Faculty Qualifications and Planning also supports planning efforts by coordinating a senior data collection process called the Senior Compass. The position also serves as support and backup for the Associate Director of University Planning and Accreditation, assisting with projects and responsibilities in strategic planning and accreditation at the university level.

Duties and Responsibilities:

• Manages the faculty credentialing process by documenting faculty qualifications and preparing faculty qualification determinations for courses at the undergraduate and graduate levels for accreditation reviews, reports, audits, and site visits.
• Collects, verifies, and maintains official transcripts and credential documentation for faculty in appropriate databases and tracking systems ensuring files are complete, accurate, and stored in compliance with university record‑retention and confidentiality requirements.
• Maintain faculty qualification databases and tracking systems and contribute to continuous improvement of credentialing and qualification review processes.
• Manage the senior data collection project by tracking enrollment and completion of modules. Track student completion of requirements, apply and remove holds for all graduating seniors. Ensure that components of the data collection process are maintained and accurate.
• Collaborate and communicate with stakeholders involved in the senior data collection process. Administer the Canvas course, collaborate with senior data collection working and reporting group, and communicate with advisors, instructional faculty, and students.
• Maintain an awareness of new and changing national, regional and institutional information requirements and trends related to university accreditation and strategic planning efforts.
• Support institutional planning and accreditation efforts including interpreting accreditor policies, procedures, and standards; serving on the accreditation working group; and generating reports and documentation.

Qualifications:

Required:

• Bachelor’s degree.
• Excellent communication, facilitation, and relationship-building skills.
• Strong analytical and organizational skills.
• Strong attention to detail and ability to manage confidential records.
• Ability to work independently.
• Excellent customer service skills with the ability to interact effectively and professionally with multiple customer bases in person, over the phone and via email.
• Openness to change and learning new skills, particularly as it relates to information systems and new technologies.
  
  

Preferred:

• Master’s degree.
• Experience working with instructional faculty or academic administrators in a university or higher education setting, preferably within a Division of Academic Affairs.
• Demonstrated experience reviewing academic transcripts and credential documentation.
• Experience supporting regional or specialized accreditation in a university setting.
• Proficiency with Microsoft Access.

Additional Posting Information:

JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.