About Us - Values Overview:

Department Summary

The mission of the Department of Learning Technologies is to enhance learning and performance through innovative research, teaching, and service focused on, but not limited to: learning technology, information, language, and computing technologies to advance human performance, training, learning, and cognitive development.

Position Overview

This position performs a variety of basic and advanced technical and administrative support duties for the Learning Technologies department assisting the chairperson, faculty, and staff. Responsibilities also include processing departmental graduate admissions.

Minimum Qualifications

Bachelor's Degree and three years' of highly responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training

Knowledge, Skills and Abilities

● Exceptional customer communication and service skills.
● Advanced proficiency in using Microsoft Office.
● Ability to work under pressure, adapt to changing priorities, multitask effectively, and coordinate the work of others.
● Strong organizational skills, attention to detail, and ability to maintain complex records, organize data, and prepare reports.
● Competence in conceptualizing, planning, and managing multiple programs and assignments.
● Ability to handle confidential tasks with sound judgment, discretion, and professionalism.
● Strong verbal and written communication skills.
● Marketing skills for student recruitment and partnership development.
● Ability to build and maintain effective working relationships.
● Knowledge of relevant policies, procedures, and terminology.
● Availability for occasional travel to events in other locations and cities.
● Willingness to support events and activities outside of normal business hours.
● This position requires occasional travel to attend events in other cities. It also requires occasional support for events and other activities outside of normal hours.

Preferred Qualifications

● Strong communication skills
● Strong organizational skills
● Strong and multitasking abilities
● Self-motivated, proactive, and enthusiastic in engaging with diverse populations professionally
● Familiarity with the graduate admissions process at UNT.
● Knowledge of UNT systems and policies

Required License/Registration/Certifications

Job Duties:

• Process Ph.D. applications promptly, organize applicant information, and prepare admission files for faculty review. Interact with prospective graduate students, provide application guidance, and assist with issue resolution. Manage student data and generate admissions reports as needed.
• Create and post social media content for the department in coordination with the College marketing team; monitor and maintain department social media accounts. Collect and share faculty and student accomplishments for departmental and college-wide updates and social media promotion. 
• Support recruitment and partnership initiatives by collaborating with the college marketing team, department chair, program directors, and faculty. Identify potential applicant pools, develop strategic initiatives, and coordinate recruitment events for the BAS, MS, and Ph.D. programs, including occasional travel to recruitment sites.
• Develop and maintain department records in compliance with UNT’s record retention policy.
• Assist the department chair with scheduling meetings, sending calendar invites, preparing meeting materials, taking minutes, and creating presentation slides.
• Perform general office duties, including monitoring and responding to departmental emails, handling mail, and managing meeting room bookings.
• Serve as the textbook adoption liaison between faculty and the bookstore.
• Act as the department’s Designated Inventory Coordinator, maintaining asset lists, assisting with off-campus checkouts, and conducting annual inventory checks. 
• Attend and support departmental and college events, including commencements, both on and off campus, during and outside regular hours.
• Assist with additional duties as assigned by the department chair, such as maintaining course review records for CLEAR and reminding faculty of deadlines for submitting course revisions and newly or redeveloped courses.

Work Schedule:

M-F, 8 am to 5 pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.