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Responsibilities
• Uses multiple media venues to create engaging emergency management content that reaches all segments of James City County’s population.
• Develops in coordination with other county staff marketing, communications, and branding strategies for James City County Emergency Management.
• Supports the Deputy Coordinator in establishing and evaluating market strategy by assembling current outreach needs, setting objectives, and organizing promotional presentations.
• Creates, develops content, and maintains Emergency Management social media accounts.
• Plans meetings, events, conferences, and emergency management training by identifying requirements, establishing contacts, developing schedules and assignments and coordinating attendee registration.
• Works with other departments and organizations to ensure emergency management messages are available to all residents of James City County.
• Create and sustain a private-public partnership program for James City County to include a quarterly newsletter and meetings.
• Assists with non-profit, private sector, and houses of worship disaster surveys or assessments along with disaster preparedness presentations.
• Designs, implements, or procures training programs to achieve organizational goals, reinforce culture and facilitate change to include E-learning initiatives.
• Provides comprehensive emergency management and community services to residents, places of worship, non-profit partners, and businesses in James City County.
• Services and coordinates fire and disaster education for WJCC classrooms in coordination with the school district.
• Coordinates with regional, state, and national emergency managers to develop training resources for James City County residents and staff; leads regular meetings to develop training opportunities.
• Performs as a subject matter expert in emergency management matters.
• Prepares, documents, maintains, and reports on training and community engagement activities.
• Performs other duties as assigned.
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Qualifications:
• Any combination of education and experience equivalent to a Bachelor’s degree in Communications, Marketing, Emergency Management, Homeland Security, Public Administration, or related fields.
• Must possess reliable transportation to work site(s)
• Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record.
• Must possess or obtain within 12 months of hire valid certifications for ICS 100, 200, 300, 400, 700, 800; Stop the Bleed, CPR, and Pet CPR.
• Knowledge of applicable emergency management best practices, principles and processes for providing, customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
• Skill in use of computer software, especially Microsoft Office Suite
• Ability to develop, implement and administer effective community training programs; assess, analyze, creatively resolve training related issues; work effectively as a committee facilitator, team member, and with all stakeholders; communicate effectively both orally and in writing; initiate, develop, and effectively manage a wide range of policies, programs and functions; work collaboratively and maintain effective working relationships with County officials, employees, and the public.
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