Job Summary

The purpose of the Volunteer Coordinator is to develop and maintain a comprehensive recruitment, screening, orientation, training, retention plan for volunteers Works with social, civic and local organizations to develop partnerships, where appropriate, to develop and/or utilize volunteers. Develops and implements training programs for all volunteers. Maintains updated records on all volunteers. Sets up and attends volunteer meetings. Reports to staff on volunteer activities as needed. Recommends and develops ongoing volunteer utilization. Develops and implements a volunteer recognition program.

Competencies

• Leadership
• Citizen Value
• Ethical Practice
• Critical Thinking
• Time Management
• Problem Solving
• Communication
• Consultation
• Technical Capacity
• Global & Cultural Awareness
• Relationship Management
• Empathetic

Key Functions/Knowledge/Skills

• Develop promotional materials and distribute them to the community to increase volunteer participation.
• Create and implement an action plan to increase the number of volunteers.
• Establish and maintain a volunteer training and orientation program, complete with policies and procedures, volunteer feedback strategies, volunteer evaluation, and volunteer retention.
• Maintain communication with volunteers through website, email, social media Organize and coordinate volunteer appreciation functions and other forms of recognition
• Analyze volunteer data (analyzation includes number of applicants and volunteers both processed and disqualified, departments’ utilization, time consumption with each applicant, and other data as needed) biweekly to determine successes and areas for improvement; create related program improvement plans.
• Maintain volunteer database including volunteer registration, tracking, background checks; and maintain and documents including position descriptions, policies and procedures and training materials.
• Make regular posts and maintain social media presence. Complete essential administrative tasks; answering emails, phone calls, scheduling, general clerical needs and filing
• Ability to manage time with ongoing projects with attention to detail and logistics. Effective community engagement, volunteer recruitment capabilities. Prior experience in database management. Proficiency in Microsoft Suite, Adobe. Effective written, verbal, interpersonal and digital communication skills. Bilingual/multilingual candidates encouraged to apply
• Performs related tasks as necessary.

Minimum Education & Experience

Bachelor's degree (no experience), or associate's degree plus one year of experience, or high school graduation or GED plus four years of experience.