Position Introduction

This position develops, implements and facilitates a program for the recruitment of foster and adoptive families for children in state custody; serves as a liaison for pre-resource and resource families needing services or information; answers inquiry, administrative and training-related questions and performs follow-up; maintains multiple databases required for state and federal reporting and compliance standards; develops and maintains materials for recruitment and retention activities; maintains confidentiality; and implements all activities for the Foster Care and Adoption Support Center. *This position will be located in Norman with a flexible hybrid option for experienced candidates after required training period. Equipment is provided. Job Functions: Answer calls in a fast-paced environment and assist with helpful information. Document and/or update information in systems or databases. Complete searches for contact or other information. Assist in providing redirection to correct contact & general information to the public. Provide assistance and education to potential foster and adoptive parents. Performs other duties as required by the program

Required Education and Experience

• Bachelor's degree.
• 24 months professional experience in child support, social/government services, or office-based customer service.

Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 72 months of related experience.

Department Preferences

• 12 months DHS Child Welfare experience.
• Extensive Knowledge of KIDS system.