*Technology Support Analyst

Job no: 492637
Position type: Professional
Location: Oklahoma City
Division/Equivalent: University of Oklahoma
School/Unit: Administration & Finance
Department/Office: Information Technology
Categories: Technology/Research

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Pay Range: Targeted salary of $50,300 based on education and experience

Benefits Eligible: Yes

Work Schedule: Monday – Friday Standard / Fixed Schedule

Travel: May be required

Position Introduction

Are you a driven IT professional continuously looking for innovative ways to fine-tune processes and systems? The Technology Support Analyst serves as a member of OU IT’s system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University. Our team of Technology Support Analysts deliver end user support, with primary responsibility for managing and maintaining computers (laptop and/or desktop), mobile devices (phones, tablets, etc.), peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.), and various departmentally used applications and technology solutions. They also play an important role in managing relationships with customers, assisting with technical projects and initiatives, facilitating execution of asset management and cybersecurity initiatives.

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Required Education

  • Bachelor's Degree

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's Degree.

Hiring Contingent Upon a Background Check: Yes

Advertised: Central Daylight Time
Application close: Central Daylight Time

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